Sr Product Analyst, PLM - Shockwave Medical

Johnson & Johnson Innovative Medicine • Santa Clara, CA

1d • $109,000 - $174,800 • Onsite

About The Position

Johnson & Johnson is hiring a Sr. Product Analyst focused on Product Lifecycle Management (PLM) for Shockwave Medical in Santa Clara, California. The role works closely with Quality, Document Control, and R&D (PCM) business leaders to understand requirements for the PTC Windchill implementation. The analyst collaborates with business users, project managers, and vendor resources to define requirements and translate them into user stories.

The Sr. Product Analyst evaluates requests, sets priorities and scope, communicates the roadmap and vision, and coordinates with globally distributed developers, testers, stakeholders, and Product and Platform Product Managers. The role supports production systems, investigates issues, manages dependencies, and identifies improvements to processes and tools while promoting a collaborative, inclusive, Credo-based culture.

Requirements

• Bachelor’s degree or equivalent experience required.
• At least 5 years of experience as a Product Analyst delivering technical solutions for business problems and driving alignment between business and technical partners.
• At least 7 years of PLM domain experience, including at least 2 years supporting PLM in the medical device industry.
• Experience with GxP systems and Computer System Validation in a regulated environment.
• Experience mapping business processes and documenting associated requirements.
• Experience incorporating user feedback into backlogs.
• Strong understanding of the software development lifecycle (SDLC) and Agile methodologies such as Scrum, SAFe, and Kanban.
• Experience presenting sprint outcomes and solution recommendations in an Agile environment.
• Experience with project and program management practices.
• Experience leading junior colleagues, vendor resources, and/or external consulting resources.
• Excellent verbal and written communication skills, including the ability to engage executives and cross-functional and global stakeholders.
• Ability to communicate technical concepts to non-technical partners and empower teams to deliver results.
• Ability to think strategically and tactically, resolve problems, prioritize effectively, and maintain organization and discipline across teams during delivery.
• Ability to work in a fast-paced environment with agility, adaptability, composure, and sound judgment under pressure.
• Ability to work independently and deliver results with minimal supervision.

Nice To Haves

• A degree in Information Technology, Computer Science, Business, Engineering, or a related field is preferred.
• Preferred skills listed: Coaching, Communication, Critical Thinking, Cyber Investigations, Data Analysis, Human-Computer Interaction (HCI), Network Configuration Management, Operating Systems (OS), Organizing, Project Management, Scripting Languages, Software Development Management, Systems Development, Systems Management, Technical Credibility, Technical Writing, and Technologically Savvy.

Responsibilities

• Understand user challenges and system opportunities, translating them into detailed user stories, requirements, and defect reports.
• Create supporting documentation, including process flows, mockups, and system-specific functional design guidance.
• Evaluate requests for technical feasibility and procedural compliance before accepting work into the backlog.
• Facilitate cross-functional discussions and build consensus on how to proceed with unique incidents.
• Set priorities and define scope as the Product Analyst; communicate the future roadmap and vision to globally distributed developers, testers, and stakeholders.
• Partner with technical and business teams to analyze root causes, assess impact, and develop holistic solutions.
• Partner with Product and Platform Product Managers to understand business processes and priorities and align delivery with business value and needs.
• Identify, manage, and address dependencies across teams while working with business stakeholders and the Product Manager.
• Serve as a primary spokesperson to business users and program leadership regarding production system status, issues, and escalations.
• Identify and implement continuous improvement opportunities to streamline processes, enhance tools, and maximize business value.
• Model company values and foster a collaborative, inclusive, Credo-based culture that values diverse perspectives.

Benefits

• Annual performance bonus, subject to the terms of the applicable plan and company discretion.
• Medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance, subject to eligibility.
• Consolidated retirement plan (pension) and savings plan (401(k)), subject to eligibility.
• Vacation: up to 120 hours per calendar year.
• Sick time: up to 40 hours per calendar year; up to 56 hours per calendar year for employees residing in Washington State.
• Holiday pay, including floating holidays: up to 13 days per calendar year.
• Work, Personal and Family Time: up to 40 hours per calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior