Sr. Phlebotomy Representative Site Lead

Quest DiagnosticsLouisville, KY
$21Onsite

About The Position

Deliver professional phlebotomy services at assigned Patient Service Centers (PSCs) or Client Offices (IOPs). Ensure accurate specimen collection, patient identification, and adherence to testing protocols to support high-quality laboratory results. Communicate effectively to create a professional and efficient experience for patients, staff, and clients. Consistently provide error-free work, handle more complex collections / patient situations and resolve escalated issues while supporting on-site staff. May be responsible for a larger team or broader scope of staff assignments. Demonstrate the Quest 5Cs- Customer First, Care, Collaboration, Curiosity, and Continuous Improvement in all interactions to uphold service and operational excellence.

Requirements

  • Proof of COVID-19 vaccination will be required – exemptions from vaccination requirement for medical and religious reasons will be considered if a conditional offer of employment is extended.

Nice To Haves

  • Rotational weekends

Responsibilities

  • Deliver professional phlebotomy services at assigned Patient Service Centers (PSCs) or Client Offices (IOPs).
  • Ensure accurate specimen collection, patient identification, and adherence to testing protocols to support high-quality laboratory results.
  • Communicate effectively to create a professional and efficient experience for patients, staff, and clients.
  • Consistently provide error-free work, handle more complex collections / patient situations and resolve escalated issues while supporting on-site staff.
  • May be responsible for a larger team or broader scope of staff assignments.
  • Demonstrate the Quest 5Cs- Customer First, Care, Collaboration, Curiosity, and Continuous Improvement in all interactions to uphold service and operational excellence.

Benefits

  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
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