0081 - Sandy UT - Sr Operations Specialist

REI (Recreational Equipment Inc.)•Sandy, UT

About The Position

REI Co-op is seeking a Sr. Operations Specialist to support operational excellence in its Sandy, Utah store. This administrative role supports the store management team with daily office duties while also helping create positive outdoor experiences for customers through knowledge, recommendations, and engagement. The specialist promotes REI’s culture and brand, organizes resources, and helps solve a range of store problems. The role includes reviewing and reconciling business expenses, managing office supplies within an assigned budget, supporting hiring and HR documentation, and maintaining store files. The specialist also mentors operations and sales staff as needed and coordinates safety, product quality, and loss prevention activities. The position requires flexibility to work some evenings and weekends. REI describes its workplace as committed to inclusion, respect, and belonging. The role offers a pay range of $18.31–$21.96 per hour. Regular employees are offered an employee discount, access to health benefits, a retirement savings plan, and accrued time off.

Requirements

  • Able to work flexible hours, including some evenings and weekends.
  • Enjoys communicating and building relationships inside and outside the organization.
  • Open to feedback and other viewpoints in support of the business.
  • Uses business understanding, innovative thinking, and sound judgment to solve problems.
  • Makes recommendations by combining information from various sources.
  • Produces quality work by setting effective goals and priorities.
  • Organizes and uses resources to meet deadlines, while keeping others informed about plans and progress.
  • Engages and influences others to accomplish organizational goals.

Nice To Haves

  • Experience in a retail or office environment is preferred.

Responsibilities

  • Review and reconcile operational business expenses.
  • Mentor and support operations and sales staff as needed.
  • Manage office supply inventory within the assigned budget.
  • Help with hiring, process HR documentation, and maintain store files.
  • Coordinate the Safety Committee, Product Quality issues, and Loss Prevention standards.
  • Perform additional duties as assigned.
  • Support the store management team and conduct daily office duties.
  • Share knowledge, provide recommendations, and engage with customers.

Benefits

  • Employee discount
  • Access to health benefits
  • Retirement savings plan
  • Accrued time off
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