Sr. Operations Manager - Distribution

Foot Locker•Camp Hill, PA

About The Position

The Senior Operations Manager leads, directs, manages, and coordinates day-to-day distribution operations. The role drives improvements in operational efficiency, cost control and reduction, safety, team member utilization, production, quality, and adherence to operational procedures. It manages multiple shifts and supports operational success through employee development, engagement, and leadership mentoring. The position develops operational goals and objectives, oversees operational frameworks and metrics, and reports performance and deviations to senior and executive leadership. It supports lean implementation, continuous improvement, customer and market risk mitigation, operating plans and budgets, capital planning, sales and operations planning, and cost-reduction initiatives. It also serves as a site liaison for Employee Relations concerns and helps develop workforce, employee guidelines, policies, and procedures while fostering trust, communication, feedback, and continued learning.

Requirements

Four or more years of management experience in a Distribution Center environment preferred.
Experience managing costs in a distribution setting.
Teamwork and interpersonal skills, including the ability to communicate with customers, team members, and senior management.
Demonstrated ability to lead people and achieve results through others.
Ability to think strategically and plan over a 3–6 month time span.
Ability to organize and manage multiple priorities.
Technical skills in materials and inventory management, production scheduling, and preventive maintenance.

Nice To Haves

Bachelor's degree from a four-year college or university preferred.
Experience in Lean manufacturing or 6-Sigma preferred.
CPIM certification preferred.
Desired to achieve Black Belt 6-Sigma certification.

Responsibilities

Develop operational goals and objectives for production, inventory control, EHS, quality, and team engagement, and promote performance accountability.
Provide oversight of the operations framework and influence team engagement.
Analyze leading and lagging indicators and operational metrics, and report metrics and deviations from forecasted expectations to senior and executive leadership.
Oversee the structure and charters of local safety, quality, and team engagement committees in partnership with cross-functional leaders.
Set standards for accurately flowing requirements into operational processes.
Cultivate a compliant culture and commitment to operational excellence.
Create a shared vision for problem-solving and data-driven solutions.
Drive lean implementation and processes, and leverage supply-chain best practices.
Identify customer and market risks and develop mitigation plans.
Foster innovation and continuous improvement.
Develop operating plans and budgets.
Support P&L through ownership of the continuous improvement roadmap and cost-reduction initiatives.
Plan capital expenditures and investment.
Contribute to sales and operations planning strategy.
Develop the teaming journey strategy and support its evolution.
Serve as the site liaison and communication point person for Employee Relations concerns.
Ensure a careful selection process is used to develop a diverse and flexible workforce.
Drive the development, evaluation, and creation of effective employee guidelines, policies, and procedures.
Set a vision for personal development and continued learning within the organization.
Foster trust, open communication, and feedback.
Perform other duties as assigned.