Sr. Operations Manager (75% Travel)

Bertelsmann-Jobs•Louisville, KY

81d

About The Position

The Operations Expert at Arvato leads the development and implementation of operating processes and systems for new business initiatives. The role calls for extensive warehouse operations experience, strong leadership, and the ability to manage complex projects. The successful candidate proactively manages risks and applies best practices to support seamless integration and operational excellence. The position requires willingness to travel up to 75% of the time, occasionally more as needed.

Requirements

Bachelor’s degree in Logistics, Operations Management, Business Administration, or a related field.
At least 5 years of experience in a leadership role within a warehouse environment, with a track record of implementing new business operations.
Strong understanding of logistics operations, process development, and project management principles.
Excellent leadership and team management skills, including the ability to motivate and guide diverse cross-functional teams.
Excellent communication and interpersonal skills, including stakeholder management and cross-department collaboration.
Strong analytical and problem-solving skills, with a focus on continuous improvement and operational excellence.
Ability and willingness to travel up to 75% of the time, occasionally more as needed.
Proficient knowledge of SAP pertaining to warehouse activities.

Responsibilities

Develop and implement efficient operating processes and systems for new business initiatives, aligned with organizational goals.
Collaborate with local Operations teams on volume reviews, productivity assessments, and FTE planning to optimize workforce allocation.
Develop and execute transition and ramp-up plans for internal and external stakeholders, supporting smooth onboarding of new clients and processes.
Create project-specific training concepts, lead training execution, and ensure training materials are properly documented.
Provide on-the-floor management and supervision during GoLive phases, supporting local teams and addressing issues.
Ensure the full scope of system functions is understood, used, and optimized across operations.
Anticipate implementation risks and develop mitigation strategies using industry best practices.
Work with teams to define processes for different ramp-up phases, including manual and automated workflows.
Identify process enhancement and operational efficiency opportunities, and share recommendations with stakeholders.
Follow company safety and hygiene regulations.
Follow and maintain the 5S Program and guidelines.

Benefits

Travel benefits, including a $250 weekly bonus for assignments involving travel for two or more weeks.
Monthly return flight home for assignments lasting four or more weeks.
Project completion bonus.
Medical, dental, vision, life insurance, and disability pay.
401(k) with company matching up to 6%.
Paid time off, including paid holidays, plus five additional vacation days with an option for payout.
Flexible Spending Accounts.
Voluntary benefits such as legal and financial assistance and pet insurance.
Employee Assistance Program.
Ongoing employee development opportunities, including tuition reimbursement, scholarships, and training.
Commuter benefits.
Employee engagement activities.