Sr. Operations Analyst – Private Markets Reporting

Clearstead Advisors • Cleveland, OH

1d • Hybrid

About The Position

The Sr. Operations Analyst supports Clearstead’s Private Market Operations team across complex private markets reporting and operations, with direct ownership of alternative investment reporting. Reporting to the Manager of Private Market Operations, the analyst partners with internal private markets and operations teams to maintain accurate client and private investment data in Arch and portfolio accounting systems. The role leads key daily, monthly, and quarterly workflows and supports accurate, timely reporting for private and institutional clients.

The position includes account and asset onboarding, portfolio accounting and Arch maintenance, reporting and data reconciliation, and transaction processing. The analyst independently analyzes and resolves complex operational problems, serves as an escalation point, and supports team effectiveness through mentoring, procedure documentation, cross-coverage, process improvement, and audit and compliance support. The role has no direct reports. Travel requirements are minimal.

The work environment includes an office and home office, with hybrid flexibility of up to two days per week from home after an initial orientation period. Clearstead is an independent institutional and wealth advisory firm in Cleveland, Ohio, serving institutional and private clients. It is employee-owned and describes its organizational structure as flat and bureaucracy-free, with opportunities for professional growth and work with high-profile clients and institutions. Clearstead is an equal opportunity employer and encourages applications from diverse backgrounds.

Requirements

• Bachelor’s degree in business, Finance, Data Analytics, or a related field, or equivalent relevant experience.
• At least 3 years of experience in financial services or wealth management operations, including at least 2 years working with alternative or private market investments such as private equity, private credit, real estate, or hedge funds.
• Ability to analyze and resolve complex problems independently, with strong attention to detail.
• Ability to manage multiple requests and priorities and meet deadlines in a fast-paced environment.
• Ability to communicate and work well with cross-functional teams and external partners, including custodians, fund administrators, and general partners.
• Strong organizational and interpersonal skills, and excellent written and verbal communication.
• Working knowledge of portfolio accounting and reporting systems, reconciliations, and alternative investment processing, with the ability to lead alternative investment reporting workflows.
• Understanding of private fund structures and documents, including capital account statements and capital call and distribution notices.
• Advanced Microsoft Excel skills, including XLOOKUP and pivot tables.
• Experience using Microsoft 365 Copilot and other AI tools to streamline operational workflows, reconciliations, and procedure documentation while following firm data security and compliance policies.
• Commitment to company values.

Nice To Haves

• Experience with Orion, Addepar, and/or Arch.

Responsibilities

• Lead key operational processes and execute complex work across daily, monthly, and quarterly workflows, with direct ownership of alternative investment reporting.
• Perform account onboarding, setup, and maintenance across portfolio accounting and reporting systems, including asset setup, classification, and data configuration.
• Monitor data feeds, ensure timely updates, resolve exceptions, and maintain alternative investment data quality and completeness.
• Process transactions, perform reconciliations, and investigate discrepancies with custodians and fund administrators, including capital calls, distributions, and valuation (NAV) updates.
• Review and process capital account statements, capital call and distribution notices, and other fund documents; track commitments and unfunded balances; maintain supporting documentation; and ensure accurate accounting and reporting.
• Lead alternative investment data and reporting workflows in partnership with Arch and the Alternative Investments team; identify data gaps, perform quality reviews, and drive issues through resolution.
• Produce monthly and quarterly reporting deliverables for private and institutional clients, including alternative investment reporting, and support aggregation, review, and distribution workflows.
• Train and mentor Operations Analysts, serve as an escalation point for complex issues, document procedures, and support cross-coverage and process improvement initiatives.
• Support daily production activities, account closings, and broader operational priorities while following established procedures and recommending improvements to efficiency and controls.
• Support internal and external audit and compliance requests related to private markets data and processes.
• Perform other duties and projects as assigned to support the team.

Benefits

• Competitive base salary with an incentive bonus program.
• 401(k) savings plan with company contributions.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Long-term disability insurance.
• Generous paid time off program.
• Hybrid work flexibility of up to 2 days per week from home after an initial orientation period.
• Professional growth opportunities at a growing employee-owned firm.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior