Sr. Operations Analyst – Private Markets Reporting
About The Position
The Senior Operations Analyst supports Clearstead’s Private Market Operations team across complex private markets reporting and operations, with direct ownership of alternative investment reporting. The role is responsible for account and asset onboarding, portfolio accounting and Arch maintenance, reporting and data reconciliation, and transaction processing. Reporting to the Manager of Private Market Operations, the Senior Analyst partners with internal private markets and operations teams to maintain accurate client and private investment data in Arch and portfolio accounting systems. The position leads key daily, monthly, and quarterly workflows and supports accurate, timely reporting for private and institutional clients. The role works with private markets and operations colleagues, the Alternative Investments team, custodians, fund administrators, general partners, and Arch. It uses Arch, portfolio accounting and reporting systems, Microsoft Excel, Microsoft 365 Copilot, and other AI tools in accordance with firm data security and compliance policies. The work environment is office and home office, with hybrid flexibility of up to two days per week from home after an initial orientation period. Travel requirements are minimal. There are no direct reports. The position independently analyzes and resolves complex operational problems and serves as an escalation point; approval authority and escalation thresholds are to be confirmed.
Requirements
- Bachelor’s degree in business, Finance, Data Analytics, or a related field, or equivalent relevant experience.
- At least 3 years of experience in financial services or wealth management operations, including at least 2 years working with alternative or private market investments such as private equity, private credit, real estate, or hedge funds.
- Demonstrated ability to analyze and resolve complex problems independently, with strong attention to detail.
- Ability to manage multiple requests and priorities and meet deadlines in a fast-paced environment.
- Ability to communicate and work well with cross-functional teams and external partners, including custodians, fund administrators, and general partners.
- Strong organizational and interpersonal skills, and excellent written and verbal communication.
- Working knowledge of portfolio accounting and reporting systems, reconciliations, and alternative investment processing, with the ability to lead alternative investment reporting workflows.
- Understanding of private fund structures and documents, including capital account statements and capital call and distribution notices.
- Advanced Microsoft Excel skills, including XLOOKUP and pivot tables.
- Experience using Microsoft 365 Copilot and other AI tools to streamline operational workflows, reconciliations, and procedure documentation while following firm data security and compliance policies.
- Commitment to company values.
Nice To Haves
- Experience with Orion, Addepar, and/or Arch.
Responsibilities
- Lead key operational processes and execute complex daily, monthly, and quarterly workflows, with direct ownership of alternative investment reporting.
- Perform account onboarding, setup, and maintenance across portfolio accounting and reporting systems, including asset setup, classification, and data configuration.
- Maintain data integrity by monitoring feeds, ensuring timely updates, and resolving exceptions, with emphasis on alternative investment data quality and completeness.
- Process transactions, perform reconciliations, and investigate discrepancies with custodians and fund administrators, including capital calls, distributions, and valuation (NAV) updates.
- Review and process capital account statements, capital call and distribution notices, and other fund documents; track commitments and unfunded balances; maintain supporting documentation; and ensure accurate accounting and reporting.
- Lead alternative investment data and reporting workflows with Arch and the Alternative Investments team; identify data gaps, perform quality reviews, and drive issues through resolution.
- Produce monthly and quarterly reporting deliverables for private and institutional clients, including alternative investment reporting, and support aggregation, review, and distribution workflows.
- Train and mentor Operations Analysts, serve as an escalation point for complex issues, document procedures, and support cross-coverage and process improvement initiatives.
- Support daily production activities, account closings, and broader operational priorities while following established procedures and recommending improvements to efficiency and controls.
- Support internal and external audit and compliance requests related to private markets data and processes.
- Perform other duties and projects as assigned to support the team.
Benefits
- Competitive base salary with an incentive bonus program.
- 401(k) savings plan with company contributions.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Long-term disability insurance.
- Generous paid time off program.
- Hybrid work flexibility of up to two days per week from home after an initial orientation period.
- Professional growth opportunities at a growing employee-owned firm.
- Flat, bureaucracy-free organizational structure that fosters creative thinking and involvement at all levels.
- Opportunity to work with high-profile private clients and institutions across the country.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
