Sr Mgr, Solution Consulting Finance, Procurement, Legal

ServiceNow•Denver, CO

About The Position

The Sr Mgr, Solution Consulting Finance, Procurement, Legal leads regional presales Solution Consulting efforts. The role ensures Solution Consultants discover customers’ business and technical problems, demonstrate the relevance and value of ServiceNow solutions, deliver high-quality presentations and demonstrations, execute proofs of concept when needed, and secure customer commitment. The position develops team members and training curricula, maintains a recruiting pipeline, aligns and allocates resources across sales opportunities and demand-generation efforts, and evaluates team performance. It also manages day-to-day team operations, including resource scheduling, expense review and approval, and activity reporting.

Requirements

Experience leveraging or critically considering how to integrate AI into work processes, decision-making, or problem-solving.
Experience working in a fast-growing IT environment, including software, cloud, or customer experience.
7 years’ experience in presales.
Experience managing presales teams as first-line management.
Deep experience with the Japan market and experience selling to and gaining access to senior management at Japanese customers.
Understanding of standard approaches to coaching, mentoring, and managing individual contributors.
Ability to motivate and inspire a growing team of Presales Solutions Consultants.
Experience in Value Based Selling or Solution Selling.
Thorough understanding of the SaaS market, provision of PaaS-based solutions, and broad understanding of Service Management practices.

Responsibilities

Ensure Solution Consultants demonstrate relevance to customers, discover business and technical problems, deliver high-quality presentations and demonstrations, execute proofs of concept successfully and only when needed, document business value, and secure customer commitment to the ServiceNow solution.
Develop team members in line with business demands and individual professional goals.
Develop and maintain a recruiting pipeline of potential Solution Consultant candidates.
Work with regional sales managers to prioritize regional Solution Consulting efforts.
Assign resources to sales opportunities and evaluate progress against goals.
Assign resources to marketing and other efforts that support demand generation.
Develop and deploy team training curricula to meet changing sales-organization demands.
Evaluate team members through direct observation, peer feedback, and sales feedback.
Ensure appropriate resource alignment and effective utilization of skills within the assigned region.
Manage day-to-day activities, including resource scheduling conflicts, expense review and approval, and activity reporting.