Sr Mgr, Solution Consulting Finance, Procurement, Legal

ServiceNow•Denver, CO
•$151,875 - $250,575

About The Position

The Sr Mgr, Solution Consulting Finance, Procurement, Legal leads and develops a team of Presales Solution Consultants. The role ensures consultants understand customers’ business and technical challenges, demonstrate relevant solutions, deliver high-quality presentations and demonstrations, execute proofs of concept when needed, document business value, and secure customer commitment to ServiceNow solutions. The position works with regional sales managers to prioritize Solution Consulting efforts, assigns resources to sales opportunities and demand-generation initiatives, and monitors progress against goals. It also oversees team development, recruiting pipelines, training curricula, performance evaluation, resource alignment and utilization, and day-to-day operational activities.

Requirements

  • Experience leveraging or critically considering how to integrate AI into work processes, decision-making, or problem-solving, including use of AI-powered tools, workflow automation, analysis of AI-driven insights, or exploration of AI’s potential impact.
  • Experience working in a fast-growing IT environment, including software, cloud, or customer experience.
  • Seven years of presales experience.
  • Experience managing presales teams as first-line management.
  • Deep experience with the Japan market and experience selling to and gaining access to senior management at Japanese customers.
  • Understanding of standard approaches to coaching, mentoring, and managing individual contributors.
  • Ability to motivate and inspire a growing team of Presales Solutions Consultants.
  • Experience in Value Based Selling or Solution Selling.
  • Thorough understanding of the SaaS market, provision of PaaS-based solutions, and Service Management practices.

Responsibilities

  • Ensure Solution Consultants demonstrate relevance to customers, discover their business and technical problems, deliver high-quality presentations and demonstrations, execute proofs of concept successfully and only when needed, document business value, and ensure customer commitment to ServiceNow solutions.
  • Develop team members in accordance with business needs and their individual professional goals.
  • Develop and maintain a recruiting pipeline of potential Solution Consultant candidates to meet future business demands.
  • Work with regional sales managers to prioritize regional Solution Consulting efforts.
  • Assign resources to sales opportunities and consistently evaluate progress against goals.
  • Assign resources as needed to marketing and other efforts that support demand generation.
  • Develop and deploy team training curricula to meet changing sales organization demands.
  • Evaluate team members regularly through direct observation, peer feedback, and sales feedback.
  • Ensure proper resource alignment and effective utilization of skill sets within the assigned region.
  • Manage day-to-day activities, including resource scheduling conflicts, expense review and approval, and activity reporting.

Benefits

  • Health plans
  • Flexible spending accounts
  • 401(k) Plan with company match
  • Employee stock purchase plan (ESPP)
  • Matching donations
  • Flexible time away plan
  • Family leave programs
  • Equity when applicable
  • Variable/incentive compensation
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