Sr Mgr-Retail

Cellco Partnership•Santa Monica, CA

2d•Onsite

About The Position

The Sr Mgr-Retail is accountable for all retail store functions and for communicating and implementing the company vision by directing the day-to-day activities of the store staff. The role drives high-performance results in a fast-paced solutions sales environment, with a focus on customer and employee experience. The manager builds, develops, and mentors the sales team; hires and manages performance; and provides ongoing sales training and support to help the team meet sales, retention, quality, and service objectives. The position also develops sales strategies and tools, ensures products and services are effectively showcased, maintains retail inventory compliance, and handles budgeting, forecasting, analysis, and sales reporting. It provides solutions to diverse business challenges and regularly interacts with senior management or executive levels regarding matters involving multiple functional areas, divisions, or customers. This is an onsite, worksite-based position at a defined location, scheduled for 40 hours per week. It is commission-based, with potential to earn more. The listed annual salary range for a full-time schedule is $59,000 to $103,000, varying by location and job-related skills and experience.

Requirements

Bachelor’s degree or four or more years of work experience.
Six or more years of relevant experience, demonstrated through work and/or military experience, or specialized training.
Willingness to work a flexible schedule, including evenings and weekends.
Management experience in a commission-based sales environment.

Nice To Haves

Proven track record of achieving challenging team and individual sales goals.
Experience balancing multiple opposing priorities in a multifaceted environment.
Experience setting goals, evaluating performance, and developing a high-performing team.

Responsibilities

Direct day-to-day activities of the store staff and implement the company vision.
Drive high-performance results in a fast-paced solutions sales environment while prioritizing customer and employee experience.
Build, develop, and mentor the sales team.
Hire team members, manage performance, and provide ongoing sales training and support.
Help the team exceed sales, retention, quality, and service objectives.
Develop sales strategies to effectively showcase products and services throughout the store.
Develop and implement sales tools and initiatives.
Maintain store operations, including retail inventory compliance.
Participate in budgeting and forecasting, analyze results, and provide sales reports.
Provide solutions to business situations requiring evaluation of varied factors and current business trends.
Interact with senior management or executive levels on matters involving several functional areas, divisions, and/or customers.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs with potential travel, gifts, and other incentives.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts of up to 50% on Verizon products and services.
Additional employee discounts on attractions, automotive, travel, and more.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Up to eight company-paid holidays per year.
Up to six personal days per year.
Adoption assistance.
Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
New hires receive up to 15 days of vacation per year, increasing with additional service.