Sr Mgr, Commercial Content SME
Takeda•Lexington, MA
•$137,000 - $215,270•Onsite
About The Position
Provide enterprise-level commercial subject matter expertise to ensure promotional content, campaigns, and agency outputs align with brand strategy, customer engagement priorities, regulatory standards, and commercial objectives.
Requirements
- Bachelor’s degree required
- 5–8+ years' experience in commercial strategy, marketing operations, or agency management in the pharma or healthcare sector
- Direct ownership of HCP and/or DTC campaigns
- Direct experience working in regulated pharma environments
- Brand-focused and customer-centric mindset
- High accountability for quality, compliance, and cost efficiency
- Collaborative and enterprise-minded, comfortable influencing without direct authority
- Skilled at navigating Medical and Commercial priorities
- Excellent communication skills, capable of ensuring clarity and understanding across diverse markets and stakeholders
- Cross-functional stakeholder management and alignment
- Strong knowledge of marketing strategy incl. omnichannel activation and HCP and DTC engagement models
- Understanding of modular content and asset reuse methodologies
Nice To Haves
- Advanced degree (MBA, MS, PharmD, or related)
Responsibilities
- Define and maintain enterprise commercial content standards, including messaging frameworks, brand voice, and omnichannel alignment expectations.
- Act as SMEs to advise other brand, marketing, content operations teams on vendor selection / management / relationships, setting and enforcing best practices to ensure commercial objectives are reflected consistently across campaigns and asset portfolios.
- Provide expert review and guidance on high-impact promotional materials to ensure alignment with brand strategy, customer journey objectives across HCP and DTC, lifecycle stage priorities, and field execution needs.
- Partner with Agency Performance Managers to evaluate agency commercial quality, provide feedback on creative and strategic outputs, and drive corrective action when standards are not met.
- Contribute to development of commercial playbooks, launch excellence standards, and training materials for brand teams and agencies.
Benefits
- medical, dental, vision insurance
- a 401(k) plan and company match
- short-term and long-term disability coverage
- basic life insurance
- a tuition reimbursement program
- paid volunteer time off
- company holidays
- well-being benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
