Sr Medical Assistant (full-time hrs) - CNPA Chevy Chase

Children's National Hospital•Chevy Chase, MD

11d•$20 - $33•Onsite

About The Position

The Sr Medical Assistant with Children’s National Pediatricians & Associates performs moderately complex patient-care and administrative activities to support providers, patients, and staff. The role assists with primary health care and patient-care management, including coordinating referrals. It also supports patient flow, staff training and coaching, vaccine management, quality control, and workflow improvements in accordance with PCMH and Meaningful Use processes.

Requirements

High school diploma or GED and graduation from an approved Medical Assistant Training Program.
At least 3 years of medical office experience, preferably in a pediatric setting.
Basic math skills.
Knowledge of examination, diagnostic, and treatment-room procedures; medical equipment and terminology; insurance verification; and patient-flow monitoring.
Basic computer skills and experience with electronic medical records.
Good written and oral communication and customer-service skills.
Ability to train and coach staff.

Nice To Haves

Certification as a Medical Assistant from a nationally recognized certifying board or agency.

Responsibilities

Prepare patients for examinations and treatment; clean examination and treatment rooms before and after patient encounters; and explain complex testing requirements and medical procedures.
Review electronic health records for immunizations, laboratory results, and consultations; administer vaccines, medications, and treatments as prescribed by providers.
Monitor vital signs and track changes; recognize urgent problems or emergencies and address them with the physician and/or registered nurse.
Organize and maintain medical supplies and equipment, and assist providers with patient allergies, medications, and medical history.
Process laboratory referrals in electronic health records; respond to patient phone calls and requests; and oversee follow-up on laboratory results and provider instructions.
Manage vaccine inventory, storage, handling, ordering, reports, and monitoring; complete school and medication forms; and serve as an emergency backup resource for vaccine storage.
Provide guidance and recommendations to staff, serve as a resource for patient-related communications, and liaise with medical assistants and other staff to support compliance with office policies and procedures.
Manage staff resources and assignments; train and mentor medical assistant staff; monitor patient flow and make changes to improve productivity; and maintain patient-flow processes aligned with PCMH and Meaningful Use.
Demonstrate immunization protocol efficiency, recognize professional limitations, and discuss complications with appropriate staff.
Implement HIPAA and OSHA guidelines; participate in and lead workflow improvements related to Meaningful Use and PCMH; and remain knowledgeable about insurance, billing, referrals, and their financial impact.

Benefits

Comprehensive health coverage, including medical, prescription, infertility, and transgender health services.
Paid time off, including vacation accrual from day one, sick leave, holidays, and a personal day.
401(k) plan.
Healthcare and dependent-care spending accounts.
Employer-paid life, AD&D, and long-term disability coverage, with optional supplemental plans.
Tuition assistance.
Fitness resources.
Employee assistance.
Commuter benefits.
A $2,000 sign-on bonus for external candidates.