Sr. Manager, Systems Engineering

Early Warning®•Scottsdale, AZ

2d•$129,000 - $161,000•Hybrid

About The Position

Early Warning is hiring a Sr. Manager, Systems Engineering to manage a team of systems engineers and help develop the strategy and standards for the company’s technology platforms. The role partners with cross-functional technology and business teams, works with hardware and software vendors, evaluates technology options and costs, and makes recommendations to senior leadership. The manager is expected to keep current with technologies and industry practices and drive resolution of escalated IT support requests. The position oversees IT infrastructure for production and corporate environments, including installation, maintenance, troubleshooting, upgrades, security compliance, vulnerability management, and lifecycle management. It also includes staff leadership, budget forecasting, project delivery, policy and documentation work, and on-call escalation support. The role follows Early Warning’s hybrid work model and is based in Phoenix, Arizona. Candidates must already be eligible to work in the United States for any employer; visa sponsorship is not available. The position is primarily performed in a normal office environment and is largely sedentary, with extensive computer use and periods of sitting. Occasional standing, walking, kneeling, reaching, and lifting 10 pounds are required. The stated annual base pay range is $129,000–$161,000, with eligibility for a discretionary incentive plan and benefits.

Requirements

Education or experience equivalent to a bachelor’s degree in computer science, engineering, information systems, a related field, or equivalent experience.
At least 10 years of information technology systems engineering experience, including at least 5 years of management or related experience.
Progressive experience managing professional relationships with vendors or contractors, including negotiation, coordination, professionalism, and expectation management.
Ability to communicate across all organizational levels and clearly explain technical ideas to non-technical audiences verbally and in writing.
General knowledge of PC and server operating systems, networking, and application support.
General knowledge of Linux, Windows workstation and server environments, and Microsoft Office.
Knowledge of data migration, consolidation, and disaster recovery methodologies and their application.
General systems administration experience in Linux environments and experience with data encryption.
Ability to identify system issues and quickly delegate resources to resolve them.
Strong attention to detail, accuracy, policy compliance, and documentation.
Excellent verbal and written communication, interpersonal, and customer service skills, including the ability to write clearly and present complex ideas clearly.
Ability to identify complex problems, assess information, develop and evaluate options, and implement solutions.
Ability to work efficiently and accurately under pressure, meet deadlines, maintain a professional demeanor, and work independently.
Strong organizational skills, including multitasking and managing multiple projects and deadlines in a fast-paced environment.
Ability to manage and respond to different customer situations while maintaining a positive and friendly attitude.
Collaboration, facilitation, negotiation, troubleshooting, organizational, and problem-solving skills; a can-do attitude and ability to adapt to changing requirements.
Ability to maintain confidentiality, treat others with respect, and uphold company values.
Satisfactory background and drug screening.
Ability to perform essential job functions and physical requirements with or without reasonable accommodation.

Nice To Haves

Experience leading teams that deploy, secure, and support Red Hat Enterprise Linux (RHEL) in enterprise environments.
Hands-on knowledge of Ansible Tower or Red Hat Ansible Automation Platform, including automation strategy, playbook governance, and job workflows.
Experience with Thales CipherTrust data encryption at rest, including key management, access policies, and integration with enterprise systems.
Ability to guide architecture decisions across Linux infrastructure, automation, and data protection while balancing reliability, security, and operational needs.
Experience leading cross-functional teams, mentoring technical staff, and communicating risks and priorities to senior stakeholders.

Responsibilities

Manage Systems Engineering staff by providing training, guidance, coaching, mentoring, evaluation, and problem resolution.
Prioritize staff work and projects to enable on-time delivery of highly available, resilient IT infrastructure.
Compile, submit, and regularly review budget forecasts to support compliance with the annual operating plan.
Collaborate with technology and business leaders to develop technology strategy and infrastructure standards.
Establish vendor relationships, evaluate technology options and costs, and ensure proposed technology meets business requirements and budget forecasts.
Oversee installation, maintenance, and troubleshooting of IT infrastructure in production and corporate environments, directing staff support for those areas.
Guide staff in deploying software, utility, and operating system releases or upgrades for production and corporate environments.
Work with Security Technology to ensure IT infrastructure complies with security policies.
Drive infrastructure lifecycle management to keep infrastructure compliant with current software and hardware versions.
Support vulnerability management and emerging or active threat processes.
Provide escalation support for direct reports and help ensure customer requests are addressed promptly.
Create or edit technology policies, procedures, and related documentation.
Attend project meetings as needed to drive timelines and ensure infrastructure deliverables are completed on time.
Develop and publish technology on-call schedules and provide on-call escalation support as required.
Facilitate regular employee one-on-ones and staff meetings.
Develop highly engaged, high-performing teams through effective leadership.
Support the company’s commitment to protect the integrity and confidentiality of technology systems and data.
Perform other related duties as assigned.

Benefits

Competitive medical coverage, including PPO and HDHP plans.
Dental insurance.
Vision insurance.
Company contributions to a Health Savings Account (HSA).
Flexible spending accounts for commuting, health, and dependent care expenses.
401(k) retirement plan with a 100% company Safe Harbor match on the first 6% deferred, immediately upon eligibility.
Flexible Time Off for exempt salaried employees or generous PTO for non-exempt hourly employees.
11 paid company holidays.
Paid volunteer day.
12 weeks of paid parental leave.
Maven Family Planning support, including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and return-to-work support.
Eligibility for a discretionary incentive plan.