Sr Manager, Supply Chain Applications
About The Position
The Sr Manager, Supply Chain Applications is responsible for deploying, operating, and supporting the Manhattan WMOS Suite, warehouse material handling systems, DC labor management systems, and inbound/outbound host integrations. This role supervises and develops a team of 5 to 7 people responsible for administering and supporting a diverse suite of supply chain applications, including Manhattan Associates WMoS v2017/v2020 installations, DC warehouse control and handling systems, and internal and external system integrations. The role manages application performance monitoring and capacity planning across production and non-production environments, incident management for all distribution centers and Supply Chain, off-hours support scheduling, and production issue remediation. It conducts root-cause analysis and implements remediation strategies; directs technical configuration and setup of WMOS and WCS application server environments for new processes or sites; supports application development, testing, and deployment; and trains direct reports to support test phases with minimal oversight. The position plans dry runs and go-live execution to ensure code, configuration, and data integrity; plans, manages, and supports WMOS application and database maintenance, installations, and upgrades; and serves as the gatekeeper of the software change management log, including revision control and determining which code fixes should be migrated to which environments. The role has staff supervision and development responsibilities and creates policy and resolves problems. Travel is up to 25%, and the Flex Designation is Anywhere.
Responsibilities
- Manage and develop a team of 5 to 7 people responsible for administering and supporting supply chain applications and integrations.
- Oversee deployment, operation, and support of the Manhattan WMOS Suite, warehouse material handling systems, DC labor management systems, and inbound/outbound host integrations.
- Manage application performance monitoring and capacity planning for production and non-production environments.
- Manage incidents across all DCs and Supply Chain, including off-hours support scheduling and production issue remediation.
- Conduct root-cause analysis of application and integration issues and define and implement remediation strategies.
- Direct technical configuration and setup of WMOS and WCS application server environments for new business processes or sites.
- Support application development, testing, and deployment activities, and train direct reports to support test phases with minimal oversight.
- Plan dry-run activities and go-live execution to ensure code, configuration, and data integrity.
- Plan, manage, and support WMOS application and database maintenance, installations, and upgrades.
- Manage the software change management log and revision control, including deciding which code fixes should be migrated to which environments.
- Create policy and resolve problems.
- Travel up to 25%.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability insurance
- Long-term disability insurance
- 401(k) plan
- Deferred compensation plan
- Paid time off up to 236 hours per year, inclusive of PTO, floating holidays, and paid holidays
- Paid sick time up to 80 hours per year unless otherwise required by law
- Annual discretionary bonus
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
