Sr. Manager, Sales Operations

Trinity Health • Dallas, TX

12d

About The Position

Trinity Industries’ Commercial team is seeking a Sr. Manager of Sales Operations to lead the Sales Operations and Market Intelligence teams. The role drives sales process and CRM excellence, forecasting, and market and competitive intelligence for the commercial organization. It reports to the Sr. Director of Pricing and Sales Operations and supports commercial, executive, and other sales support teams.

The Sr. Manager leads and develops the teams, owns sales processes and metrics, oversees CRM strategy and commercial data governance, and guides the organization through operating and strategic plans with forecasts over monthly, quarterly, annual, and three-year horizons. The role also partners with sales and finance leadership on executive- and board-level materials, provides economic and industry analysis, directs competitive intelligence, and sets analytics and AI priorities and governance. It serves as a cross-functional connection point among Finance, Portfolio Management, Engineering, and other teams.

Requirements

• Bachelor’s degree required; preferably in Economics, Finance, Business, Analytics, or a related field.
• At least 7 years of experience in sales operations, analytics, market intelligence, or a related field.
• Financial and forecasting acumen.
• Ability to provide quantitative and qualitative research.

Nice To Haves

• Master’s degree.
• Experience with data analysis and data visualization tools such as Tableau, Qlik, or Power BI.
• Ability to code in SQL, Python, or R.
• Ability to leverage AI tools such as Microsoft Copilot.
• Experience with Salesforce or another CRM.

Responsibilities

• Lead, coach, and develop the Sales Operations and Market Intelligence teams, including talent and resource planning and prioritization of headcount and expense.
• Own sales processes and sales metrics, driving continuous process improvement across the commercial organization.
• Oversee sales technology strategy, including CRM/Salesforce, and data governance standards for accurate and consistent commercial data.
• Guide the commercial team toward operating and strategic plans by providing monthly, quarterly, annual, and three-year commercial forecasts.
• Partner with sales and finance leadership to prepare executive- and board-level planning materials and presentations.
• Own the commercial organization’s macroeconomic and industry outlook, including executive-facing economic analysis and representation at industry events.
• Maintain competitive intelligence on other builders and lessors, providing the sales team with positioning and counter-strategies.
• Set the commercial team’s analytics and AI direction, including governance and prioritization of tooling and automation.
• Serve as a connective hub across Finance, Portfolio Management, Engineering, and other functions, clearing organizational barriers and improving intelligence-sharing across teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager