Sr Manager Sales Operations

Nestle Operational Services Worldwide SA•Arlington, VA

2d•$161,136 - $233,911

About The Position

The Senior Manager, Sales Transformation is a non-technical business leader responsible for current Sales technology needs and future transformation for Nestlé Professional Solutions’ foodservice B2B business. The role prioritizes seller and customer requirements, manages the partnership with Digital, and provides Sales release sign-off. It establishes priorities, governance, decision rights, and measures, mobilizing owners across people, processes, capabilities, data, and technology to simplify sellers’ work and strengthen customer value. The position owns the Sales transformation agenda and future operating model, converting the vision into a practical roadmap aligned with business strategy and customer needs. It leads commercial process improvements, transformation readiness and adoption, and cross-functional execution, with accountability for measurable business results and responsible use of data and technology. The position reports to the Senior Director, Commercial Development and is based in Arlington, Virginia. Travel of up to 20% is required.

Requirements

At least 8 years of experience in Sales, Sales Operations, Commercial Development, Strategy, management consulting, or related roles.
Proven cross-functional transformation leadership from strategy through implementation, adoption, and measurable impact.
Expertise in complex B2B sales, route-to-market models, customer and channel needs, cross-functional dependencies, and broker interfaces.
Expertise in sales effectiveness, operating-model design, capability building, change management, and value realization.
Experience influencing senior leaders and mobilizing teams without authority.
Experience partnering with technology teams, prioritizing requirements and acceptance criteria, coordinating user acceptance testing, and providing business release sign-off.
Advanced business and financial acumen, including developing business cases tied to financial outcomes.
Advanced communication, facilitation, executive storytelling, conflict resolution, and stakeholder management skills.
Ability to structure ambiguity, solve problems, balance priorities, and sustain momentum.
Advanced AI business fluency, including business use of Copilot, OpenAI, and Anthropic tools; working knowledge of LLMs; and demonstrated ability to leverage analysis tools and build, deploy, and improve AI agents and workflows.
Advanced PowerPoint and Excel skills; familiarity with Salesforce/CRM, Power BI, project management, process-mapping, and Microsoft Copilot.
Bachelor’s degree required.
Ability to travel up to 20%.

Nice To Haves

Foodservice industry experience.
MBA.
Certification in change management, process improvement, product management, or program management.

Responsibilities

Own the Sales transformation agenda and future operating model, aligning priorities with business strategy and customer needs.
Translate the transformation vision into a practical roadmap and mobilize accountable owners across employees, brokers, and other business partners.
Serve as the non-technical Sales business owner and primary partner to Digital, ensuring technology investments address seller and customer needs.
Own business priorities, requirements, acceptance criteria, Sales sign-off, and business readiness before releases.
Lead end-to-end improvements to Sales processes, bringing functions together to simplify processes, clarify ownership, and strengthen customer value.
Ensure technology, data, and automation enable an effective, scalable commercial system rather than reinforce existing complexity.
Own the business approach to transformation readiness and adoption, partnering with Sales Enablement and leaders to build capabilities and embed new ways of working.
Ensure changes are practical for sellers, supported through transition, and sustained in daily execution.
Align leaders and functional owners around shared outcomes, resolve barriers, and drive execution through influence.
Establish governance and visibility into progress, risks, and business value, and hold initiatives accountable for measurable results, continuous improvement, and responsible use of data and technology.
Develop a balanced technology portfolio and transformation roadmap with ownership, decision rights, milestones, and measures.
Track business value, risks, dependencies, and corrective actions transparently; support stronger cross-functional alignment and faster barrier resolution.
Improve Sales productivity by reducing seller administration time and complexity, and prepare Sales leaders, employees, and brokers for current and emerging technology.