Sr. Manager, Sales Assistant

KSHB / KMCI / The EW Scripps Company • Home Office - Ohio, OH

9d • Remote

About The Position

Scripps is seeking an experienced manager to lead a virtual Sales Assistant team supporting its linear and digital sales operations. The role sets performance and service standards, oversees staffing and resource allocation, and builds training and professional development programs. The manager partners with Sales Leadership and cross-functional teams to improve seller productivity, customer experience, revenue-generating effectiveness, and organizational processes. The position also leads teams through changing business priorities, technologies, and transformation initiatives, using performance data to guide continuous improvement.

Requirements

• A bachelor’s degree in a related discipline is preferred, or equivalent years of experience.
• Generally, 7+ years of experience in a related field is preferred.
• Prior managerial experience is preferred.
• Track record of building scalable processes, developing talent, and driving operational excellence.
• Deep understanding of linear and digital media sales operations, advertising workflows, and customer support processes.
• Strong leadership, coaching, and talent development capabilities.
• Expertise in change management and organizational effectiveness.
• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Ability to influence across functions and organizational levels.
• Experience working in complex, fast-paced, and evolving business environments.

Nice To Haves

• Bachelor’s degree in a related discipline.
• Generally, 7+ years of experience in a related field.
• Prior managerial experience.

Responsibilities

• Establish performance expectations, accountability measures, and service standards.
• Oversee staffing, workload balancing, and resource allocation to maximize team efficiency and seller support.
• Create and lead training, onboarding, and professional development programs focused on media sales and systems expertise.
• Foster collaboration, continuous improvement, customer service, and ongoing learning.
• Guide teams through changing business priorities, technologies, and transformation initiatives.
• Partner with Sales Leadership to improve seller productivity, customer experience, and revenue-generating effectiveness.
• Use KPIs, productivity metrics, and data insights to monitor performance, identify risks, and drive continuous improvement.
• Collaborate cross-functionally to influence decisions, support enterprise initiatives, and enhance processes, systems, and organizational effectiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior