Sr. Manager, Retail Partnerships

GN Group

6d•Remote

About The Position

Jabra Enhance is seeking a growth-oriented leader to own and scale its retail business. The role has full P&L accountability for the national retail portfolio, including commercial strategy, joint business planning, and financial performance across major retail and e-commerce partners. The Sr. Manager balances distribution strategy with operational execution to increase sales across digital and physical retail channels. The position directly manages and develops a Retail Operational Specialist and establishes scalable processes, supply-chain workflows, and cross-functional frameworks. The Sr. Manager works closely with Marketing, Operations, Finance, Product, Audiology, and other internal teams to strengthen buyer relationships, optimize retail media and merchandising, influence retail-focused product decisions, and grow market share. The role also supports new channel identification and development and requires approximately 10–20% travel to visit partners and internal teams.

Requirements

Bachelor’s degree in Business, Marketing, Economics, or a related field.
7–10+ years of experience in retail national account management, channel partnerships, or business development.
Proven track record of scaling existing accounts and owning a multi-million-dollar P&L.
Firsthand experience managing major omnichannel and e-commerce retailers, specifically Amazon (1P/Vendor Central), Walmart, and Best Buy (3P Marketplace).
Expertise in both digital shelf practices, including e-commerce optimization and retail media networks, and physical retail practices, including in-store merchandising, line reviews, and modular placement.
At least 2–3 years of direct people-management experience, including coaching and developing operational or administrative direct reports.
Ability to identify growth opportunities, navigate ambiguity, and execute with minimal supervision in a fast-paced environment.
Ability to translate strategy into scalable retail operations, including demand forecasting, supply-chain coordination, and cross-functional workflow optimization.
Strong communication and influencing skills with leadership and retail category buyers.
Expertise negotiating complex commercial agreements, including margin structures, promotional pricing, returns, and allowances.
Strong financial and analytical skills, including retail sales analysis, channel P&L management, promotional ROI optimization, and inventory forecasting.
Collaborative people leadership skills and a track record of coaching and empowering direct reports.
Ability to collaborate across Marketing, Operations, Finance, and Product.
Self-motivated, with a strong work ethic and the ability to work independently and remotely using digital collaboration tools.
Curiosity, receptiveness to feedback, a growth mindset, and commitment to keeping industry knowledge current.
Proficiency in using AI tools and AI-driven data insights to streamline operations, identify growth opportunities, and improve retail business results.
Willingness to travel approximately 10–20% to visit partners and internal teams.

Nice To Haves

MBA.
Experience scaling products in regulated consumer categories such as OTC medical devices, health technology, or wellness wearables, or in premium, high-average-selling-price consumer electronics.
Existing relationships with technology, wellness, or health category buyers at major national retail chains.

Responsibilities

Become an expert on Jabra Enhance products and services.
Lead account management for retail accounts, including Amazon, Best Buy, Walmart, Soundly, and Sam’s Club.
Own the retail channel P&L and deliver revenue and margin targets across current and future retail partners.
Develop one- to three-year growth strategies with retail buyers, including inventory forecasts, product end-of-life planning, and promotional calendars.
Build relationships with leadership and category managers at key accounts.
Manage day-to-day partner relationships and execute growth strategies.
Understand retail partners’ goals and identify mutually beneficial opportunities.
Lead contract renewals and negotiations involving margin structures, co-op advertising, and pricing guardrails.
Develop expertise in the OTC hearing-aid retail market and competitive landscape.
Represent retail-channel needs internally and collaborate with Product, Audiology, and Operations on product roadmap and retail packaging decisions.
Work with Growth Marketing and external agencies to improve retail media advertising and online merchandising.
Oversee the digital shelf experience and cross-functional initiatives to maintain a 4.5-star or higher review rating across e-commerce platforms.
Identify, pitch, and help close new retail and e-commerce channels.
Coach and develop the retail partnerships team, beginning with direct management of a Retail Operational Specialist, and ensure effective operational and logistics execution.
Collaborate with Marketing, Sales, and Product on internal enablement for retail partnerships.
Develop and bring forward ideas to grow partnerships and provide ongoing value.
Anticipate partnership risks and implement mitigation strategies.
Share partnership expertise with internal stakeholders and serve as a subject-matter expert for internal initiatives.
Build domain expertise and develop as a future leader as partnerships scale.