Sr. Manager of Corporate Stores

Face Foundrié•Eden Prairie, MN

4d•Hybrid

About The Position

At FACE FOUNDRIÉ, we're not just redefining skincare; we're redefining how you experience it. FACE FOUNDRIÉ is a cutting edge, inclusive facial bar specializing in all things face; facials, lashes, brows and skincare. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and effective cutting-edge services. We’ve been featured in FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 36 locations open and is continuing to expand nationwide. FACE FOUNDRIÉ is seeking individuals that are passionate about skincare, driven by innovation, and eager to be part of a company that is making a positive impact in the skincare industry. Join us as we continue to redefine the skincare industry because we believe when you feel good, you do good.

Requirements

3-7+ years of multi-unit leadership experience in retail, wellness, beauty, hospitality, franchise, or service-based industries.
Proven ability to lead high-performing teams across multiple locations and markets.
Strong financial acumen with experience managing full P&Ls across multiple locations, including budgeting, forecasting, labor management, and profitability improvement initiatives.
Exceptional leadership, communication, coaching, and organizational skills.
Ability to balance strategic thinking with hands-on execution.
Highly adaptable and comfortable working in a fast-paced, high-growth environment.
Passion for team development, culture building, and client experience.
Experience opening new locations and scaling operations preferred.
Proficient in Google Workspace, POS systems, and operational reporting tools.
Willingness to travel regularly between markets and support future expansion needs.

Nice To Haves

Experience opening new locations and scaling operations preferred.

Responsibilities

Oversee the performance and operations of 5-12 corporate-owned locations across multiple markets.
Lead and support Store Managers and/or District Managers to drive sales, profitability, retention, and operational consistency.
Own full P&L management across all corporate locations, including revenue performance, labor management, and controllable expenses.
Develop and manage market-level budgets, forecasting, and financial plans in partnership with leadership.
Analyze financial performance, KPIs, and operational trends regularly to identify opportunities, gaps, and action plans.
Implement proactive strategies to improve margins, operational efficiency, payroll performance, and overall store profitability.
Drive accountability around labor targets, inventory management, operational spending, and financial performance across all locations.
Ensure all locations consistently execute brand standards, protocols, and operational procedures.
Partner with store leadership teams to create and execute performance improvement plans where needed.
Conduct regular store visits to assess operational execution, team development, and overall business health.
Support new corporate store openings including hiring, onboarding, operational setup, and launch execution.
Recruit, coach, develop, and retain high-performing leaders across all corporate locations.
Foster a culture of accountability, urgency, collaboration, and continuous improvement.
Lead ongoing performance conversations, coaching, and development planning for direct reports.
Partner with Training and People teams to ensure operational excellence and leadership growth across all stores.
Identify future leaders within the organization and help build scalable leadership pipelines.
Support change management initiatives and ensure teams are aligned and adaptable during periods of growth and evolution.
Champion a best-in-class client experience across all locations.
Ensure consistency in service execution, hospitality, cleanliness, and brand presentation.
Partner cross-functionally with marketing and training teams to execute campaigns, launches, and initiatives successfully in stores.
Monitor client feedback, reviews, and retention trends and implement action plans to improve client satisfaction and loyalty.
Ensure stores are operating efficiently and in alignment with company goals and financial expectations.
Partner with the Director of Shops + Operations on operational strategies, systems, and process improvements.
Maintain strong oversight of scheduling, payroll management, inventory, compliance, and operational controls.
Support implementation of new tools, systems, and operational initiatives across corporate locations.
Assist in developing scalable operational frameworks as the corporate footprint expands.
Work closely with Marketing, Training, Finance, HR, and Executive Leadership to support company initiatives and drive alignment across departments.
Serve as a key operational partner in corporate growth planning and expansion efforts.
Communicate consistently and effectively with leadership teams regarding priorities, performance, and operational updates.