Manager of Learning & Development - Stores & DCs

American Eagle Outfitters • Pittsburgh, PA

4d

About The Position

As the Manager of Learning & Development, you will be a key partner responsible for developing and scaling learning programs and initiatives that support core business objectives and drive organizational performance. Your ability to champion a continuous learning culture, manage complexity and leverage data to demonstrate ROI will be critical to your success in this role. The Talent Management team at American Eagle Outfitters thrives on a team-oriented culture that is driven by a customer-focused mindset, collaboration, and a commitment to continuous improvement.

Requirements

• Minimum 5 years of experience in Learning & Development, instructional design, and program management.
• Demonstrated ability to communicate, influence, and consult effectively with all levels of the organization, including senior management.
• Bachelor’s Degree in Organizational Development, Human Resources, Education, or a related field.
• Prior experience working in a specialty retail environment.

Responsibilities

• Provide end-to-end creation and oversight for all key learning programs for our Stores and Distribution Centers, ensuring alignment with organizational goals and talent strategy.
• Lead the planning, budget management, communication, and administration of training initiatives.
• Partner proactively with HR Business Partners & Key Stakeholders to conduct needs assessments.
• Establish core processes for collaborating with Subject Matter Experts (SMEs) to develop and organize customized, just-in-time learning resources.
• Execute the development of creative, innovative, and effective blended learning solutions, including digital, virtual, and in-person experiences, for diverse audiences across both Stores & DCs.
• Implement key measurement strategies to evaluate learning effectiveness, calculate business impact (ROI), and drive continuous program improvement through data-driven insights.
• Oversee and as needed, facilitate training sessions/train the trainer sessions.

Benefits

• health care benefits (including medical, vision, and dental)
• wellness benefits
• 401(k) retirement benefits
• life and disability insurance
• employee stock purchase program
• paid time off
• paid sick leave
• parental leave and benefits
• holiday pay
• discretionary bonuses
• other incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Manager