Sr. Manager, Medical Information & Training

Zealand Pharma•Cambridge, MA

11d•Hybrid

About The Position

As Sr Manager, Medical Information & Training, you will own two connected areas of impact: serving as our Medical Information Manager, responsible for answering unsolicited HCP and patient inquiries and ensuring scientifically accurate, compliant content, while also serving as our team's Training & Resource Lead, onboarding and upskilling our Medical Affairs team. This is a unique opportunity to build foundational processes and knowledge resources as we scale our US presence, working across obesity, amylin biology, and our petrelintide pipeline.

Requirements

PharmD required
Experience in medical information and/or medical communications within pharma or biotech
Experience designing and delivering training programs (adult learning and assessment methodology)
Strong understanding of MLR review processes and compliance requirements in medical communications
Excellent written and verbal communication skills, with the ability to translate scientific content for varied audiences
Ability to build cross-functional relationships with Compliance, Regulatory, Commercial, and MSLs

Responsibilities

Answer unsolicited HCP and patient inquiries with scientifically sound, timely responses
Own (author) and continuously update standard response documents
Ensure scientific accuracy and compliant content through MLR review
Partner with Global Medical Affairs, Legal, Regulatory, and Compliance on early asset development inquiries
Track inquiry trends and surface insights upstream to feed the GMA insights engine
Onboard and train the Medical Affairs team using adult learning and assessment best practices.
Own and maintain the team's knowledge base across obesity, amylin, and petrelintide
Lead ongoing product and systems training, and serve as a go-to triage resource cross-functionally

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