Sr. Manager Learning Design (Hybrid)

American Medical Association • Chicago, IL

10d • Hybrid

About The Position

The American Medical Association (AMA) is seeking a Sr. Manager Learning Design for their Career Advancement Collective team. This is a hybrid position based in Chicago, IL, requiring three days a week in the office. The role focuses on designing high-quality, interactive experiences for organizational well-being, facilitating dialogue, shared learning, and collective sensemaking. The position involves designing and executing PS sessions, partnering with physician faculty to enhance facilitation, and managing content development to translate insights into impactful experiences at various scales.

Requirements

• Bachelor's degree required
• 7+ years in designing, leading, and/or supporting interactive experiences with senior leader audiences.
• Demonstrated experience in translating subject-matter content into interactive experience designs and conversations to support meaningful dialogue and learning.
• Experience in people management required; able to attract and develop talent.
• Strong facilitation design capability, including experience crafting conversation formats, session flows, and interactive elements aligned to clear learning or strategic objectives.
• Ability to work effectively with subject-matter experts, conducting intake and preparation to convert expertise into facilitation guides, slide decks, and participant-centered experiences.
• Demonstrated skill at training and preparing presenters or facilitators to strengthen delivery, engagement, and alignment with intended outcomes as well as giving direct, constructive feedback.
• Experience designing facilitation assets and reusable tools (e.g., guides, prompts, decks, conversation supports) that enable others to deliver consistently high-quality experiences.
• Comfortable working across formats, including large convenings, small-group sessions, and 1:1 advisory or consultative conversations.
• Strong collaboration skills, with experience partnering with diverse stakeholders (i.e. events, operations, or production teams) to ensure logistical execution supports.
• Ability to observe group dynamics and make real-time or iterative adjustments to facilitation design, pacing, and flow to support engagement and outcomes.
• Excellent written communication skills with strong attention to detail, including experience drafting clear, concise, and audience-appropriate reports, briefs, or guidance materials.

Nice To Haves

• Background in or experience with health systems, health care, physician workforce, and/or well-being and burnout preferred.
• Overnight travel to US-based locations multiple times per year required.

Responsibilities

• Learning and Experience Design: Define purpose, learning outcomes, conversation formats, and content arc for AMA's well-being convening events. Research and design interactive formats for deep participation, dialogue, reflection, and learning among senior physician and health system leaders. Translate content and intent into facilitation guides, session flows, and participant experiences. Continuously evolve convening approaches based on feedback and emerging facilitation techniques. Build and review high-quality content using input from physician faculty, convening, and external research.
• Facilitation Coaching and Enablement: Create, curate, and organize a library of facilitation guides, prompts, techniques, teaching decks, and conversation supports for physician faculty and program teams. Partner with physician faculty and Activation Director to customize facilitation materials for specific reports. Coach and prepare physician faculty and other presenters to enhance facilitation and presentation skills. Design and lead preparation and rehearsal sessions to align presenters on intent, flow, and facilitation approach.
• Event Execution: Provide necessary inputs to event planning and operations staff to ensure logistics support learning objectives. Define and build the run of show for each presenter's section, including session flow, interaction design, timing, and transitions. Serve as the on-site facilitation and experience lead during convening events, monitoring energy, pacing, and group dynamics, and coordinating with partners for real-time adjustments. Ensure consistent and improving facilitation quality across formats by collecting feedback and identifying opportunities for enhancement.
• Staff Management: Lead, mentor, and provide management oversight for staff. Set objectives, evaluate performance, and foster a collaborative team environment. Develop staff knowledge and skills to support career development. May include other responsibilities as assigned.

Benefits

• We encourage and support professional development for our employees
• We are dedicated to social responsibility
• Employees are also eligible to participate in an incentive plan.
• To learn more about the American Medical Association’s benefits offerings, please click here.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager