Sr. Manager Learning Design (Hybrid)

American Medical Association•Chicago, IL

13d•$104,872 - $138,737•Hybrid

About The Position

The American Medical Association (AMA) is seeking a Sr. Manager Learning Design for their Career Advancement Collective team. This is a hybrid position based in Chicago, IL, requiring three days a week in the office. The role focuses on designing and executing high-quality, interactive learning experiences for organizational well-being, catering to both large convenings and one-on-one advisory engagements with health systems. The Sr. Manager will own the design and execution of PS sessions, partner with physician faculty to enhance facilitation skills, and manage content development, translating insights into impactful documents and experiences at various scales. The AMA is a non-profit organization and the nation's largest professional Association of physicians, dedicated to improving the health of the nation through its mission to promote the art and science of medicine and the betterment of public health. They foster an inclusive, people-first culture that encourages professional development and social responsibility.

Requirements

Bachelor's degree required
7+ years in designing, leading, and/or supporting interactive experiences with senior leader audiences.
Demonstrated experience in translating subject-matter content into interactive experience designs and conversations to support meaningful dialogue and learning
Experience in people management required; able to attract and develop talent.
Strong facilitation design capability, including experience crafting conversation formats, session flows, and interactive elements aligned to clear learning or strategic objectives.
Ability to work effectively with subject-matter experts, conducting intake and preparation to convert expertise into facilitation guides, slide decks, and participant-centered experiences.
Demonstrated skill at training and preparing presenters or facilitators to strengthen delivery, engagement, and alignment with intended outcomes as well as giving direct, constructive feedback
Experience designing facilitation assets and reusable tools (e.g., guides, prompts, decks, conversation supports) that enable others to deliver consistently high-quality experiences.
Comfortable working across formats, including large convenings, small-group sessions, and 1:1 advisory or consultative conversations.
Strong collaboration skills, with experience partnering with diverse stakeholders (i.e. events, operations, or production teams) to ensure logistical execution supports.
Ability to observe group dynamics and make real-time or iterative adjustments to facilitation design, pacing, and flow to support engagement and outcomes.
Excellent written communication skills with strong attention to detail, including experience drafting clear, concise, and audience-appropriate reports, briefs, or guidance materials.
Overnight travel to US-based locations multiple times per year required.

Nice To Haves

Background in or experience with health systems, health care, physician workforce, and/or well-being and burnout preferred.

Responsibilities

Define the purpose, learning outcomes, conversation formats, and content arc for AMA's well-being convening events such as a CWO Forum, Product Advisory Council, learning collaboratives, etc.; this excludes events such as ACPH/ICPH that are owned by the Content Strategy & Operations team.
Research and design interactive formats that enable deep participation, dialogue, reflection, and learning across diverse audiences of senior physician and health system leaders.
Translate content and intent into facilitation guides and plans, session flows, and participant experiences.
Continuously evolve convening approaches based on feedback, observed group dynamics, and emerging techniques and practices in the facilitation space.
Build and review highly quality content drawing on input from the physician faculty, convening, and external research.
Create, curate, and organize a library of facilitation guides, prompts, techniques, teaching decks, and conversation supports that enable the physician faculty and program teams to deliver consistent, high quality 1:1 and group conversations.
Partner with physician faculty and Activation Director to customize reuseable facilitation and didactic materials and conversation supports for specific report.
Coach and prepare physician faculty and other presenters to strengthen facilitation and presentation skills and techniques.
Design and lead preparation and rehearsal sessions and processes that align presenters on intent, flow, and facilitation approach.
Provide necessary inputs to event planning and operations staff to ensure that logistics support the broader experience and learning objectives.
Define and build the run of show for each presenter's section and content within a given event, including session flow, interaction design, timing, and transitions.
Serve as the on-site facilitation and experience lead during convening events, monitoring energy, pacing, and group dynamics and coordinating with logistic partners and presenters for real-time adjustments as needed.
Ensure consistent and continuously improving facilitation quality across formats (e.g. convening, advisory sessions, working sessions) by collecting feedback and identifying opportunities to strengthen design, preparation, content, format, and delivery over time.
Lead, mentor, and provide management oversight for staff.
Responsible for setting objectives, evaluating employee performance, and fostering a collaborative team environment.
Responsible for developing staff knowledge and skills to support career development.
May include other responsibilities as assigned