The Senior Manager, Laboratory Operations leads day-to-day technical and operational functions within a high-volume, high-complexity laboratory. The role ensures smooth execution of processes, regulatory compliance, and teammate development, providing hands-on leadership to laboratory teams and serving as a bridge between frontline operations and senior leadership. The position reports to the Director, Laboratory Operations. The Senior Manager oversees assigned laboratory lanes and monitors performance data to guide staffing, resource, and workflow decisions. The role supports process standardization and regulatory compliance, contributes to long-term service-line planning and operational improvement, and promotes a culture of accountability, belonging, and high performance. It also oversees testing quality and documentation, quality control and assurance programs, customer relationships, and timely resolution of operational issues and client concerns. This is a permanent, onsite position in DeLand, Florida. Compensation is $108,971–$156,957 per year, with a $10,000 retention bonus and a $15,000 annual bonus. Benefits include medical, dental, and vision coverage; a 401(k) match; paid time off and PTO cash out; family resources; EAP counseling sessions; access to Headspace; backup child and elder care; maternity and paternity leave; and professional development programs and on-demand virtual leadership and development courses. Teammates become eligible for benefits on the first day of the month following or coinciding with one month of continuous employment.
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Job Type
Full-time
Career Level
Senior