Sr Manager, Laboratory (Lab) RETENTION BONUS INCLUDED

YK Solutions•DeLand, FL
•Onsite

About The Position

The Senior Manager, Laboratory Operations leads day-to-day technical and operational functions within a high-volume, high-complexity laboratory. The role ensures smooth execution of processes, regulatory compliance, and teammate development, providing hands-on leadership to laboratory teams and serving as a bridge between frontline operations and senior leadership. The position reports to the Director, Laboratory Operations. The Senior Manager oversees assigned laboratory lanes and monitors performance data to guide staffing, resource, and workflow decisions. The role supports process standardization and regulatory compliance, contributes to long-term service-line planning and operational improvement, and promotes a culture of accountability, belonging, and high performance. It also oversees testing quality and documentation, quality control and assurance programs, customer relationships, and timely resolution of operational issues and client concerns. This is a permanent, onsite position in DeLand, Florida. Compensation is $108,971–$156,957 per year, with a $10,000 retention bonus and a $15,000 annual bonus. Benefits include medical, dental, and vision coverage; a 401(k) match; paid time off and PTO cash out; family resources; EAP counseling sessions; access to Headspace; backup child and elder care; maternity and paternity leave; and professional development programs and on-demand virtual leadership and development courses. Teammates become eligible for benefits on the first day of the month following or coinciding with one month of continuous employment.

Requirements

  • Bachelor's degree in Medical Technology or related sciences.
  • At least 5 years of laboratory leadership experience in a high-volume, high-complexity testing environment.
  • Proven track record of leading teams, driving process improvements, and managing operational performance.
  • Medical Technologist registry (ASCP, NCA, AAB, or equivalent).
  • Florida Supervisor license.
  • Strong knowledge of laboratory regulatory standards, including CAP, CLIA, and federal and state requirements.
  • Proficiency in MS Word, Excel, PowerPoint, and Outlook.
  • Strong communication and interpersonal skills, with the ability to influence and collaborate across teams.

Nice To Haves

  • Master's degree in business administration or relevant sciences.

Responsibilities

  • Oversee assigned laboratory lanes to ensure they meet performance, quality, and financial targets.
  • Monitor data and key performance metrics to inform staffing, resource, and workflow decisions.
  • Support standardization of processes, policies, and procedures to ensure compliance with federal, state, and local regulations.
  • Partner with leadership on long-term planning for service-line growth and operational improvements.
  • Lead and engage laboratory supervisors and frontline teams to foster accountability, belonging, and high performance.
  • Mentor emerging leaders, focusing on professional growth and succession planning.
  • Drive communication across shifts and departments to support operational excellence.
  • Ensure laboratory testing is performed accurately, documented properly, and compliant with applicable regulatory requirements.
  • Oversee quality control and quality assurance programs to maintain high standards of laboratory services.
  • Build and maintain strong relationships with internal and external customers to ensure service excellence.
  • Resolve operational issues and client concerns in a timely, professional manner.
  • Support strategic initiatives, projects, and continuous improvement activities as needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) match
  • Paid time off
  • PTO cash out
  • Family resources
  • EAP counseling sessions
  • Access to Headspace
  • Backup child and elder care
  • Maternity leave
  • Paternity leave
  • Professional development programs
  • On-demand virtual leadership and development courses
  • $10,000 retention bonus
  • $15,000 annual bonus
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