Sr. Manager Facilities Office Services - Orlando Onsite

Florida Blue • Orlando, FL

1d • $92,100 - $149,600 • Onsite

About The Position

Provide leadership and direction for the safe, continuous operation and management of a portfolio of office, retail, commercial, and industrial facilities, including full-service, modified-service, and NNN locations. Develop internal business relationships across the organization and external relationships with service providers to support business objectives. Formulate and implement fiscal operating and capital budgets for facilities in the real estate portfolio, and propose improvements to contracts, procedures, and systems that support the environment, continuous operations, and safety.

Coordinate and integrate field activities with Corporate Services departments. Provide leadership, direction, and strategy for Logistics and Facilities Services interfaces within MIHC, including Florida Blue, GuideWell Connect, GuideWell Health, Diversified Services Options (including FCSO and Novitas), joint ventures, and future acquisitions as required.

Requirements

• At least 6 years of related work experience in facilities management or a related field.
• At least 3 years of direct supervisory or management experience.
• A related bachelor's degree or additional related equivalent work experience.
• Familiarity with OSHA and EPA laws and regulations.
• Experience developing RFPs and selecting contractors, vendors, and equipment.
• Familiarity with municipal, county, and state laws and practices.
• Knowledge of Building Automation Systems and Computer Aided Facility Management systems.
• Ability to develop realistic plans, set goals, align plans with company goals, manage resources, create contingency plans, and coordinate and cooperate with others.
• Ability to manage multiple tasks with multiple deadlines.
• Project management and corporate budget experience.
• Excellent written and verbal communication skills.

Nice To Haves

• At least 8 years of facilities management experience.
• Commercial Real Estate or Facilities Management certification, such as CPM, RPA, CCIM, or CFM.
• Proficient knowledge of tenant/landlord law.
• Retail property management experience.
• Experience leading groups of personnel across diverse disciplines.
• Master of Business Administration (MBA).

Responsibilities

• Manage scheduling, maintenance, and monitoring of HVAC, public utilities, and other building systems to ensure efficient operation.
• Establish, implement, manage, and maintain preventative maintenance programs for facility components, systems, and equipment.
• Develop and implement procedures, maintenance schedules, and contingency plans to ensure continuous operation and certification of systems in a clean and safe environment.
• Evaluate, standardize, and incorporate new technologies and system upgrades to improve reliability and ensure continuous operation.
• Lead vendor procurement, including preparing and ensuring adherence to statements of work.
• Review, execute, and oversee service-level agreements and contracted services such as janitorial, landscaping, pest control, and waste management or recycling.
• Maintain knowledge of applicable federal, state, and local facilities-related codes, regulations, statutes, requirements, and mandates.
• Develop, maintain, and periodically test contingency plans for weather emergencies, blackouts, environmental threats, and critical facility infrastructure failures.
• Serve as a primary Corporate Services liaison to Risk Management on the Enterprise Operations Committee.
• Coach and develop employees through performance management, and lead the team in planning, organizing, directing, and controlling departmental activities.
• Develop and manage capital and administrative budgets and monthly reporting requirements; consolidate and prepare monthly reports for all field locations.
• Coordinate events and retail or regional activities with Corporate Services departments.
• Monitor mail, courier, copying, records retention, and retrieval services, ensuring procedures meet corporate standards.
• Oversee review, design, bidding, and construction of repairs and capital improvements, and assist Facility Planning with facility projects.
• Assist Real Estate with property-management matters as requested.
• Coordinate meeting-room availability and setup, equipment, and food services.
• Serve as the point of contact for occupational health issues requiring attention.
• Lead and coordinate local Safety Committee events.
• Manage the work-order database, ensure goals are met, and coordinate work completion with building management and external vendors.
• Collaborate with Market Presidents, Sales, Marketing, and Local Presence leadership to support local events.
• Collaborate with Retail Leadership and Marketing teams to support retail events and marketing initiatives.
• Build and maintain constructive professional business relationships internally and externally to achieve business results.
• Participate as required in cross-functional teams and Employee Engagement, Local Presence, Retail Leadership, and Wellness activities.

Benefits

• Medical, dental, vision, life, and global travel health insurance.
• Short- and long-term disability programs.
• Leave programs to support personal circumstances.
• Retirement Savings Plan with employer match.
• Paid time off, volunteer time off, 10 holidays, and 2 well-being days.
• Additional voluntary benefits.
• Comprehensive wellness program.
• Competitive pay and opportunities for incentive or commission compensation.
• Regular annual reviews with pay-for-performance considerations for base pay increases.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior