Sr Facilities Manager

JLL•Philadelphia, PA
•Onsite

About The Position

The Sr Facilities Manager oversees day-to-day facilities operations across an institutional campus, ensuring building systems, services, and vendor relationships function effectively. This hands-on leadership role translates strategic objectives into operational plans and maintains a safe, functional environment. The position coordinates service providers, manages work order systems, and supports optimal building performance and efficient operations. The role is on-site in Philadelphia, Pennsylvania. It requires managing a complex 24/7 operation involving multiple trades, utilities, and a diverse workforce. The position does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.

Requirements

  • At least 7 years of direct facilities management experience, including supervisory or leadership roles.
  • At least 3 years of experience with automated facility maintenance management (CMMS) systems.
  • Experience managing a complex 24/7 operation involving multiple trades and utilities and a diverse workforce.
  • Experience with vendor management and contract negotiation.
  • Strong leadership and relationship-building skills, with proven team management experience.
  • Advanced knowledge of building systems and maintenance requirements.
  • Proficiency in budget management, financial analysis, and Excel.
  • Must be authorized to work in the United States without visa sponsorship.

Responsibilities

  • Oversee daily facilities operations, including HVAC, electrical, plumbing, and building automation systems, to support optimal performance and minimize downtime.
  • Manage work order systems, prioritize maintenance requests, coordinate response times, and ensure timely resolution of facilities issues.
  • Manage vendor relationships and service contracts, including monitoring service quality, managing schedules, and conducting regular vendor evaluations.
  • Conduct facility inspections and walkthroughs to identify potential issues, maintain cleanliness standards, and verify completion of maintenance work.
  • Coordinate with the maintenance team to develop preventive maintenance schedules and ensure compliance with equipment service requirements.
  • Respond to emergency situations and after-hours issues by implementing contingency plans and mobilizing resources as needed.
  • Track operational metrics and prepare performance reports, identifying trends and recommending process improvements.

Benefits

  • 401(k) plan with matching company contributions.
  • Comprehensive medical, dental, and vision care.
  • Paid parental leave at 100% of salary.
  • Paid time off and company holidays.
  • Early access to earned wages through Daily Pay.
  • Supportive culture and comprehensive benefits package focused on mental, physical, and emotional health.
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