Sr Manager, Digital Product Management

Charles Schwab Inc. • Indianapolis, IN

3d • $129,000 - $215,600

About The Position

Charles Schwab’s Digital Retail product team builds digital experiences that help clients build wealth and manage their financial outcomes. The team collaborates across user experience design, product, client service, operations, and technology to create digital products and tools for clients.

The Sr Manager, Digital Product Management will serve as a senior, hands-on Product Owner for Mobile Historical Accounts. The role owns outcomes and prioritization across History/Transactions, Gain/Loss and Cost Basis, and Statements & Tax Forms. It leads planning, delivery, and decision forums, sets direction, frames tradeoffs, and creates clarity in a fast-moving, ambiguous, highly visible environment with significant dependencies.

The role will advance firm-level initiatives that bring Cost Basis and Gain/Loss information to the mobile app in ways not previously available, providing clients with decision-making information and addressing competitive and channel gaps. The Product Owner will partner closely with engineering and design, align stakeholders around evidence and client impact, identify risks, balance speed, quality, and risk, communicate recommendations and progress, and lead end-to-end user acceptance testing.

Requirements

• 5+ years of product management experience, including significant hands-on Product Owner experience for digital or mobile platforms.
• Demonstrated ability to operate at a senior level and own decisions and outcomes in fast-paced, high-visibility environments.
• Strong judgment in ambiguous situations and a track record of making sound tradeoffs across competing priorities.
• Confidence leading cross-functional groups of engineers, designers, and business partners and aligning stakeholders at multiple levels.
• Ability to question the status quo, test assumptions, and drive continuous improvement.
• Technical acumen, including ability to debug and validate behavior using mobile development, testing, and diagnostic tools.
• Familiarity with APIs, integrations, and system constraints.
• Ability to partner with engineers on feasibility, sequencing, and tradeoffs.
• Hands-on experience with iOS and Android devices, including smartphones and tablets.
• Bachelor’s degree required.

Nice To Haves

• Experience with Everest and the FEC process.

Responsibilities

• Own product outcomes and prioritization for Mobile Historical Accounts, including History/Transactions, Gain/Loss and Cost Basis, and Statements & Tax Forms.
• Lead as Product Owner across planning, delivery, and decision forums; set direction, frame tradeoffs, and drive clarity amid ambiguity.
• Advance firm-level Cost Basis and Gain/Loss initiatives for mobile.
• Align partners around evidence, client impact, and shared outcomes, and make and defend prioritization decisions.
• Challenge assumptions and surface risks early to avoid downstream issues and rework.
• Partner with engineering and design to shape mobile solutions using product judgment, UX perspective, and technical understanding.
• Balance speed, quality, and risk; adapt plans as inputs change while maintaining momentum and accountability.
• Communicate progress, risks, and recommendations clearly to stakeholders and leadership.
• Lead end-to-end user acceptance testing (UAT), partnering with design, business, and QA teams to validate functionality, identify defects, and ensure high-quality releases.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior