Sr Manager Commercial Capability Development

Philip Morris International U.S.•Stamford, CT

4d•$149,600 - $187,000•Hybrid

About The Position

The Commercial Capability Sr Manager leads the commercial capability roadmap for PMI’s consumer-facing U.S. organization. The role designs and manages learning that strengthens B2C sales teams, corporate partners, and third parties in support of commercial objectives and growth. It adapts global strategies and content for U.S. markets, channels, and platforms, and partners with Commercial Leaders, People & Culture, global teams, and creative partners to shape and deliver learning solutions. The role measures learning deployment, engagement, effectiveness, and employee development, while driving content adoption, consumer engagement, and cost-effective execution.

Requirements

10 years of experience in a similar role.
Deep Learning & Development experience in a large matrix organization.
Proven ability to build L&D functions, foundations, and frameworks with a consumer-centric mindset.
Ability to work across market dynamics and legislative frameworks and manage ambiguity, pressure, conflicts, and problem-solving.
Strong business acumen, numerical agility, strategic vision, analytical mindset, and efficiency focus.
Bachelor’s degree.
Legally authorized to work in the U.S. now and in the future without sponsorship.
Travel expected.

Nice To Haves

Experience in a similar role in the CPG industry.

Responsibilities

Build commercial team capabilities for high-standard, consumer-centric engagements across touchpoints and platforms.
Use global frameworks and tools to identify learning needs and performance gaps and build the training calendar.
Manage curricula covering Commercial Acumen, selling, product, role- and channel-specific soft and technical skills, SFP, and Science at PMI.
Adapt and co-create global strategy and content for the U.S. market, channels, and platforms.
Manage training development, deployment, logistics, and execution for consumer-facing sales teams.
Serve as a subject-matter expert for brand and consumer commercial teams and partner cross-functionally to shape content.
Partner with Commercial Leaders and P&C to transform learning and manage U.S. learning solutions and future needs.
Measure deployment, engagement, effectiveness, and employee development, and share data with Global CCD.
Work with creative and copy teams to improve delivery and maintain consistent, on-brand messaging.
Drive content adoption and consumer engagement; maintain vendor and certified trainer pools and support cost-effective budgets.