Sr Manager Commercial Capability Development
About The Position
The Commercial Capability Sr Manager will lead the commercial capability roadmap for the consumer-facing U.S. organization. The role designs and delivers training to strengthen B2C sales teams, corporate partners, and third parties in support of commercial objectives and growth. It is based at PMI’s Stamford, Connecticut headquarters and follows a hybrid Smart Work model. Travel is expected. The role builds capabilities for high-standard, consumer-centric engagements across touchpoints and platforms. It uses global frameworks and tools to identify learning needs and performance gaps, develops the training calendar and curricula, and adapts or co-creates global strategy and content for the U.S. market. The Sr Manager manages training development, deployment, logistics, and execution; partners with commercial leaders, People & Culture, and cross-functional teams; and measures learning deployment, engagement, effectiveness, and employee development. The position also supports content adoption, consistent on-brand messaging, trainer and vendor pools, and cost-effective budgets.
Requirements
- 10 years of experience in a similar role.
- Deep Learning & Development experience in a large matrix organization.
- Proven ability to build L&D functions, foundations, and frameworks with a consumer-centric mindset.
- Ability to work across market dynamics and legislative frameworks and manage ambiguity, pressure, conflicts, and problem-solving.
- Strong business acumen, numerical agility, strategic vision, analytical mindset, and efficiency focus.
- Bachelor’s degree.
- Legally authorized to work in the U.S. now and in the future without sponsorship.
- Willingness to travel.
Nice To Haves
- Experience in a similar role in the CPG industry is preferred.
Responsibilities
- Build commercial team capabilities for high-standard, consumer-centric engagements across touchpoints and platforms.
- Use global frameworks and tools to identify learning needs and performance gaps and build the training calendar.
- Manage curricula covering Commercial Acumen, selling, product, soft and technical skills by role and channel, SFP, and Science at PMI.
- Adapt and co-create global strategy and content for the U.S. market, channels, and platforms.
- Manage training development, deployment, logistics, and execution for consumer-facing sales teams.
- Serve as a subject-matter expert for brand and consumer commercial teams and partner cross-functionally to shape content.
- Partner with Commercial Leaders and P&C to transform learning and manage U.S. learning solutions and future needs.
- Measure deployment, engagement, effectiveness, and employee development, and share data with Global CCD.
- Work with creative and copy teams to improve delivery and maintain consistent, on-brand messaging.
- Drive content adoption and consumer engagement; maintain vendor and certified trainer pools and support cost-effective budgets.
Benefits
- Competitive base salary and annual bonus based on level.
- Medical, dental, and vision coverage.
- 401(k) with company match.
- Wellness and commuter benefits.
- Pet insurance.
- Generous paid time off.
- Hybrid Smart Work model supporting flexibility.
- Opportunities to develop a career and build skills globally.
- Inclusive and diverse culture that values contributions and collaboration.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
