Sr. Manager, Cloud Capacity Management

Cisco•San Jose, CA

About The Position

The Cloud Capacity Planning team ensures Cisco’s cloud platforms have the compute, storage, and network capacity customers need in the right region at the right time. The team translates demand from sales, product, and engineering into confirmed supply with cloud service providers (CSPs), helping keep customer launches, migrations, and maintenance windows on track while managing cloud spend responsibly. The team has 7 members and analysts across the US and Canada and is introducing AI-powered forecasting into cloud planning. The Sr. Manager will build and maintain rolling capacity forecasts across CSPs, regions, workloads, and resource types to support investment and growth decisions worldwide. The role compares demand from sales pipeline, bookings, and product roadmaps against available supply, then works with CSPs on reservations. It collaborates with sales on realistic lead times, engineering on capacity protection during maintenance windows, and FinOps on reservation reconciliation and cost management. The role also mentors capacity planners and introduces AI-enabled tools to improve planning speed and accuracy. Success is measured by sharper forecasts, on-time deliveries, and clear ownership and plans for every capacity gap.

Requirements

Bachelor’s degree in business, finance, engineering, supply chain, data analytics, or a related field and 8+ years of related experience, or a master’s degree and 6+ years of related experience.
Experience in cloud or infrastructure capacity planning with AWS, Microsoft Azure, or Google Cloud, including quotas and reservations.
Experience building demand forecasts and scenario models.
Experience building reports and dashboards.
Experience working with FinOps or finance teams on cloud cost management, reservation coverage, or budgets.

Nice To Haves

Hands-on experience using AI or machine learning tools to automate forecasting and reporting.
Knowledge of how geopolitical, regulatory, and data sovereignty factors affect regional capacity and hardware supply chains.
Clear communication skills and enjoyment explaining trade-offs to stakeholders at every level.
Passion for mentoring teammates and building processes that make everyone’s work easier.

Responsibilities

Build and maintain rolling capacity forecasts by CSP, region, workload, and resource type.
Compare demand from sales pipeline, bookings, and product roadmaps against available supply.
Work with CSPs on reservations to ensure timely customer capacity while avoiding wasted spend.
Collaborate with sales on realistic lead times.
Work with engineering to protect capacity during maintenance windows.
Partner with FinOps on reservation reconciliation and cloud cost management.
Mentor fellow capacity planners.
Introduce AI-enabled tools to make planning faster and more accurate across regions.
Ensure each capacity gap has a clear owner and plan.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) plan with Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Restricted stock unit grants may be available, subject to eligibility and vesting conditions
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
Paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid personal wellness days
Non-exempt employees receive 16 days of paid vacation per full calendar year
Exempt employees participate in a flexible vacation time off program with no defined limit, subject to availability and business limitations
80 hours of sick time off provided on hire date and each January 1, with up to 80 hours of unused sick time carried forward
Additional paid time away may be requested for critical or emergency family issues
Optional 10 paid volunteer days per full calendar year
Annual bonuses may be available for non-sales roles, subject to Cisco policies
Sales-plan incentive pay may be available for employees on sales plans