Sr. Manager, Cloud Capacity Management

Cisco•San Jose, CA

1d•$174,600 - $274,400

About The Position

Cisco’s Cloud Capacity Planning team ensures its cloud platforms have the compute, storage, and network capacity customers need in the right region and at the right time. The team turns demand from sales, product, and engineering into confirmed supply with cloud service providers (CSPs), supporting customer launches, migrations, and maintenance windows while managing cloud spend responsibly. The team consists of seven people and analysts across the United States and Canada, and is bringing AI-powered forecasting into cloud planning. The Sr. Manager will build and maintain rolling capacity forecasts by CSP, region, workload, and resource type to support worldwide investment and growth decisions. The role compares sales pipeline, bookings, and product roadmap demand with available supply, coordinates reservations with CSPs, and partners with sales, engineering, and FinOps to manage lead times, capacity during maintenance windows, reservation reconciliation, and costs. The manager will mentor capacity planners and introduce AI-enabled tools to improve planning speed and accuracy. Success is measured by forecast quality, on-time delivery, and having a clear owner and plan for every capacity gap.

Requirements

Bachelor’s degree in business, finance, engineering, supply chain, data analytics, or a related field and 8+ years of related experience, or a master’s degree and 6+ years of related experience.
Experience in cloud or infrastructure capacity planning with AWS, Microsoft Azure, or Google Cloud, including quotas and reservations.
Experience building demand forecasts and scenario models.
Experience building reports and dashboards.
Experience working with FinOps or finance teams on cloud cost management, reservation coverage, or budgets.

Nice To Haves

Hands-on experience using AI or machine learning tools to automate forecasting and reporting.
Knowledge of how geopolitical, regulatory, and data sovereignty factors affect regional capacity and hardware supply chains.
Clear communication skills and enjoyment of explaining trade-offs to stakeholders at every level.
Passion for mentoring teammates and building processes that make everyone's work easier.

Responsibilities

Build and maintain rolling capacity forecasts by CSP, region, workload, and resource type.
Compare demand from sales pipeline, bookings, and product roadmaps against available supply.
Work with cloud service providers on reservations so customers receive capacity on time while avoiding wasted spend.
Collaborate with sales on realistic lead times.
Work with engineering to protect capacity during maintenance windows.
Partner with FinOps on reservation reconciliation and cloud cost management.
Mentor fellow capacity planners.
Introduce AI-enabled tools to make planning faster and more accurate across regions.
Drive sharper forecasts, on-time deliveries, and clear ownership and plans for capacity gaps.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) plan with Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Cisco restricted stock unit grants may be available, subject to eligibility and continued employment requirements
10 paid holidays per full calendar year
One floating holiday for non-exempt employees
One paid day off for employee’s birthday
Paid year-end holiday shutdown
Four paid personal wellness days
Non-exempt employees receive 16 days of paid vacation per full calendar year
Exempt employees participate in a flexible vacation time off program with no defined limit, subject to availability and business limitations
80 hours of sick time off provided on hire and each January 1, with up to 80 unused hours carried forward
Additional paid time away may be requested for critical or emergency family issues
Optional 10 paid volunteer days per full calendar year
Annual bonuses may be available for non-sales roles, subject to Cisco policies