Sr. Manager, Client Development - Card Partnerships Field Marketing

Capital One • Chicago, IL

12d

About The Position

Capital One is growing its Card Partnership business and is hiring a Senior Manager, Field Marketing to lead a team of field associates supporting a key retail partner in stores. The role develops and implements strategies to grow a branded credit card program that supports the partner’s business and contributes to business results.

This field leadership position is responsible for achieving objectives for Capital One and its partner, recruiting, training, and managing a field-based team, and leading the program’s day-to-day operations. The role requires travel up to 75% of the time. The position is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One will not sponsor a new applicant for employment authorization for this position.

Requirements

• Bachelor’s degree or military experience.
• At least 5 years of experience in strategic program management, analysis, field sales, or external sales.
• At least 2 years of experience in retail partnerships.
• At least 5 years of people management experience.
• Proven ability to assess the current state, define a future vision, and articulate a path to achieve it.
• Strong conceptual thinking and continuous improvement orientation.
• Strong written and oral communication, negotiation, and influencing skills.
• Strong judgment, leadership, and integrity, including responsible decision-making while guiding execution resources.
• Results orientation and ability to execute short- and long-term goals in uncertain, fluid environments while overseeing multiple projects and programs.
• Track record managing field teams, including recruiting, training, and coaching.
• Ability to travel up to 75%.

Nice To Haves

• At least 3 years of experience in a sales leadership role.
• At least 6 years of experience in client service or customer service.

Responsibilities

• Lead day-to-day program operations, including coaching and managing associates and providing strategic direction.
• Manage overall team performance, budgeting, and expense management.
• Build a culture that recognizes associate contributions and reinforces Capital One values.
• Prepare and deliver regular financial and performance updates to senior leadership.
• Develop strong partner relationships and influence partners toward mutually beneficial solutions to joint business problems.
• Maintain current knowledge of competitors’ products and pricing in the market served.
• Recruit, train, and manage the field-based team.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Eligibility for performance-based incentive compensation, potentially including cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior