Sr. Manager, Client Development - Card Partnerships Field Marketing

Capital One • Chicago, IL

13d • $161,500 - $184,300

About The Position

Capital One is growing its Card Partnership business and is seeking an exceptional, innovative, and collaborative leader. The Senior Manager, Field Marketing leads a team of field associates who support a key retail partner in stores. This role works with professionals to develop, test, and implement strategies that support the partner’s business and affect financial results, in a collaborative environment that encourages responsibility, learning, and innovation.

The role is responsible for achieving objectives for Capital One and its partner, recruiting, training, and managing a field-based team, and providing day-to-day leadership of the program. Travel of up to 75% is required.

The full-time annual salary range for candidates hired to work in Chicago, Illinois is $161,500–$184,300. The role is also eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One describes its benefits as comprehensive, competitive, and inclusive; eligibility varies by employment status and management level.

Requirements

• Bachelor’s degree or military experience.
• At least 5 years of experience in strategic program management, analysis, field sales, or external sales.
• At least 2 years of experience in retail partnerships.
• At least 5 years of people management experience.
• Demonstrated strategic thinking, holistic assessment, vision-setting, and continuous improvement orientation.
• Strong written and oral communication, negotiation, and influencing skills.
• Sound judgment, leadership, integrity, and responsible decision-making.
• Results orientation, with the ability to execute goals and manage multiple projects and programs in a fluid environment.
• Track record managing field teams, including recruiting, training, and coaching.

Nice To Haves

• At least 3 years of experience in a sales leadership role.
• At least 6 years of experience in client service or customer service.

Responsibilities

• Lead day-to-day program operations, including coaching and managing associates, setting strategic direction, overseeing team performance, budgeting, and expense management.
• Develop a culture that recognizes and rewards associate contributions and reinforces Capital One values.
• Prepare and deliver regular financial and performance updates to senior leadership.
• Develop strong partner relationships and influence partners toward mutually beneficial outcomes.
• Maintain current knowledge of competitors’ products and pricing in the market served.
• Recruit, train, and manage a field-based team.
• Travel up to 75%.

Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, potentially including cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior