Sr. Liability Claims Adjuster | Bodily Injury
About The Position
As a Sr. Liability Claims Adjuster focused on serving as a regional litigation specialist, you will investigate, evaluate, negotiate, and resolve complex bodily injury and liability claims while delivering service to insureds and claimants. You will assess exposure, manage claim costs, and work toward fair and timely resolutions. The position may be fully remote for qualified candidates or hybrid, with three days in the office and two days remote, for candidates within commuting distance of a regional office. Offices are in Arlington, Texas; Bloomington, Indiana; Boise, Idaho; Knoxville, Tennessee; and South Sioux City, Nebraska. A relocation package is offered to candidates open to relocating. Great West, an Old Republic Company, provides insurance solutions for the trucking industry and serves drivers, fleets, agents, and customers. The company has more than 1,200 employees across the country and emphasizes integrity, collaboration, customer service, continuous learning, and employee well-being.
Requirements
- Bachelor's degree or equivalent combination of education and claims experience.
- At least 5 years of liability claims handling experience, including bodily injury claims.
- Strong knowledge of liability investigations, coverage analysis, claim evaluation, and settlement negotiations.
- Experience managing complex litigated claims and working with defense counsel.
- Excellent analytical, communication, negotiation, and organizational skills.
- Ability to obtain and maintain required state insurance adjuster licenses.
- Ability to travel periodically, sometimes on short notice, for claim investigations, mediations, or trials.
Nice To Haves
- Commercial transportation or trucking claims experience.
- At least 10 years of liability claims handling experience.
- Experience handling complex or high-exposure bodily injury claims.
- Knowledge of negligence laws, medical terminology, and litigation practices, including first notice of lawsuits, in-person mediations, and in-person trial attendance.
- Industry designations such as AIC, CPCU, SCLA, or other insurance-related certifications.
- Multi-state claims handling experience.
Responsibilities
- Investigate bodily injury and property damage claims and determine coverage, liability, and exposure.
- Establish and maintain appropriate claim reserves throughout the life of each claim.
- Gather, analyze, and document claim facts, evidence, medical information, and damages.
- Develop and execute claim resolution strategies, including settlement negotiations.
- Manage claim activity and maintain timely file documentation and diary management.
- Coordinate and supervise independent adjusters and other claim service providers.
- Work with insureds, claimants, attorneys, and internal business partners throughout the claims process.
- Assign and manage defense counsel on litigated files and participate in mediations, settlement conferences, and trials as needed.
- Identify subrogation opportunities and coordinate information related to physical damage claims.
- Report risk trends and exposures to Safety and Underwriting.
- Maintain required state adjuster licenses and stay current on applicable negligence laws, medical terminology, and industry developments.
Benefits
- Comprehensive relocation package for candidates open to relocating.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
