Sr Learning & Development Specialist
About The Position
The Sr Learning & Development Specialist partners with Business Services leaders, HR business partners, and cross-functional teams to design and deliver learning strategies that support Summit’s strategic goals. The role leads enterprise-wide initiatives to build leadership capability and improve performance, delivers learning experiences intended to drive behavior change and team effectiveness, and uses evaluation methodologies to measure return on investment and improve learning solutions. The specialist represents Learning & Development in enterprise projects and planning sessions and coaches and mentors internal educators and L&D team members.
Requirements
- Creative mindset and consultative approach to problem-solving and performance improvement.
- Business Services and Business Lending experience.
- Expertise in facilitation, including core systems, products and services, sales, sales management, and account opening, maintenance, and closing.
- Strong instructional design skills; instructor-led training is required, and eLearning is preferred.
- Proven ability to manage projects, courses, and programs from concept through execution.
- Experience in Sales Enablement and learning analytics.
- Bachelor’s degree or equivalent experience.
- At least 2 years of experience in financial services, with deep knowledge of the business lines supported.
- Proficiency in Microsoft 365 and tools such as Articulate 360, Adobe Suite, and Docebo LMS.
Nice To Haves
- eLearning instructional design experience.
- APTD, CPTD, SHRM-SCP, or Prosci certification.
Responsibilities
- Partner with Business Services leaders, HR business partners, and cross-functional teams to design and deliver learning strategies supporting Summit’s strategic goals.
- Lead enterprise-wide initiatives that build leadership capability and drive performance.
- Deliver learning experiences that encourage behavior change and improve team effectiveness.
- Apply evaluation methodologies to measure ROI and continuously improve learning solutions.
- Represent Learning & Development in enterprise projects and planning sessions, influencing outcomes and accelerating success.
- Coach and mentor internal educators and L&D team members to foster continuous learning.
Benefits
- Collaborative, people-first environment that values employee growth.
- Commitment to internal mobility.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
