Learning & Development Specialist

Worldwide Insurance Services•King of Prussia, PA

2d•$65,000•Hybrid

About The Position

At Blue Cross Blue Shield Global Solutions℠ (BCBS Global Solutions℠), we make it easy for people and organizations to access and pay for healthcare abroad. By combining digital innovation with human-centered care, we go above and beyond for our customers and deliver an international healthcare experience that's simple, efficient and human. Whether our customers live, work, travel or study abroad, we give them the confidence and peace of mind to say "yes" to new possibilities. We’re looking for a Learning & Development Specialist who enjoys helping people learn, grow and succeed. In this role, you’ll create and deliver training that gives employees the knowledge and skills they need to be successful in their roles. You’ll work with leaders, subject matter experts and teams across the company to understand what people need and turn complex information into training that’s clear, useful and engaging. Would your friends describe you as creative, organized and easy to work with? This might be the role for you! Bonus points if you’re already comfortable leading training sessions, creating learning materials, coaching others and using feedback to make the learning experience even better. Learning helps our employees feel confident, grow their skills and do their best work. You'll help employees build the knowledge and skills they need to thrive while making a direct impact on business performance and results.

Requirements

Experience in corporate training, learning & development, instructional design or a related field.
A bachelor’s degree or a combination of education and relevant experience.
Enjoy creating and delivering learning experiences that help people build confidence and succeed.
Understand health insurance products and can make complex information easier to understand.
A confident communicator who’s comfortable presenting, facilitating discussions and coaching others.
Understand how adults learn and can create training that’s practical, engaging and inclusive.
Organized, adaptable and comfortable managing multiple projects and priorities.
Enjoy building relationships and working with people across the company.

Nice To Haves

Comfortable leading training sessions
Comfortable creating learning materials
Comfortable coaching others
Using feedback to make the learning experience even better

Responsibilities

Develop practical, easy-to-use training for virtual and in-person learning.
Create interactive learning materials, assessments, job aids and other resources.
Use learning tools and technology to support different learning needs.
Lead training sessions that help employees build confidence, strengthen performance and apply new skills.
Coach and support employees as they learn and build new skills.
Schedule and coordinate training programs, workshops and team learning events.
Create a learning environment where people feel comfortable participating and asking questions.
Partner with leaders and subject matter experts to understand training needs and create the right solutions.
Stay up to date on company products, services, programs and processes.
Communicate training plans, updates and results with key partners across the company.
Track participation and results to understand what’s working and where we can improve.
Manage the company’s training library and keep materials current and accurate.
Use feedback and results to make training even better.

Benefits

Competitive base salary starting at $65,000+
Annual bonus opportunity
Competitive medical plans
Telemedicine services
Paid parental leave
24/7 employee assistance and wellness support
Free international healthcare coverage
Hybrid work model (office and/or remote)
Work-abroad arrangements available
Generous PTO accrual with carry-over options
Nine paid holidays, plus one floating holiday and one volunteer day
Tuition reimbursement
Career development and learning opportunities
401(k) with a generous company match
Pet insurance options
Identity theft and legal coverage
Ongoing focus on well-being, including virtual wellness resources and mindfulness events