Sr. Lead (Principal) Consultant, FERC Order Implementation

PJM•Audubon, PA

11d•Hybrid

About The Position

The Sr. Lead (Principal) Consultant designs, implements, and operates a cross-divisional coordination and program management structure for implementing new or changed FERC regulations that affect PJM’s core business functions. Working with internal stakeholders and subject matter experts, the role develops and maintains processes, methods, and procedures to ensure implementation is organized, compliance requirements are identified and traceable, and evidence is provided to the compliance team before applicable orders take effect. The consultant oversees projects affected by in-scope FERC orders, including schedules, deliverables, dependencies, resources, risks, performance measures, and stakeholder alignment. The role serves as a liaison among divisions, provides reports to leadership, supports training and change management, and helps teams resolve compliance concerns and implementation barriers. It also evaluates process performance, shares best practices, conducts lessons learned, and recommends sustainable improvements for future and ongoing work.

Requirements

Bachelor of Science in Information Technology, Business Administration, or equivalent work experience.
At least 8 years of experience in markets, operations, or the electric utility industry.
Ability to produce high-quality work products with attention to detail.
Ability to communicate effectively in a team environment.
Experience in quantitative and qualitative analysis.
Verbal and written communication skills.
Ability to use Microsoft Office Suite, including MS Word, MS Excel, and MS PowerPoint.
Strong influential and persuasive skills.
Experience documenting and improving business processes.

Nice To Haves

MBA in Business Administration.
Experience with PJM operations, markets, and planning functions.
Experience supporting PJM committees.
Experience with PJM’s business and market models, including their interaction with planning, operations, and reliability.
Experience leading projects and overseeing the work of other analysts.

Responsibilities

Maintain and support a comprehensive compliance-order coordination process tailored to organizational needs and engaging key internal stakeholders.
Coordinate with the FERC & Reliability Compliance department to develop and maintain methods, guidelines, and procedures for preparing to comply with FERC orders.
Ensure compliance evidence is provided to the compliance team for review before the effective date of in-scope FERC orders.
Serve as the primary liaison among divisions and departments on compliance-order matters, facilitating communication, collaboration, and alignment.
Establish frameworks to monitor, measure, and improve coordination and oversight performance.
Develop monitoring systems to track metrics, detect potential issues, and implement contingency plans for disruptions or delays.
Provide leadership with detailed reports on progress, achievements, and challenges.
Maintain working knowledge of changes required by in-scope FERC orders.
Train and support affected teams on coordination processes, evidence collection, and related topics; address cultural or operational barriers to change.
Promote shared goals, knowledge sharing, and best practices across divisions, and support team members to enhance collaboration and execution.
Oversee resource allocation and task delegation across divisions; monitor dependencies and manage implementation risks and bottlenecks.
Benchmark processes against utility-industry best practices and similar PJM programs.
Track performance and identify improvement opportunities during and after implementation, including through lessons learned or retrospectives.
Recommend improvements to implementation methodologies and ensure processes are sustainable and scalable.
Promote accountability for each division’s responsibilities.
Collaborate with subject matter experts to develop and oversee comprehensive project plans and schedules aligned with organizational goals and timelines.
Lead execution of project deliverables and coordinate multiple divisions to achieve timely, high-quality outcomes aligned with project objectives.
Engage stakeholders at all levels to gather input, address concerns, secure buy-in, and manage expectations.
Work with subject matter experts to identify project milestones, deliverables, and deadlines, and track progress.
Develop and execute change-management strategies to support organizational adoption of project outcomes.
Conduct regular risk assessments and mitigate risks related to cross-divisional coordination and project execution.
Collaborate with legal teams to address and resolve compliance-related disputes and ensure timely resolution of compliance concerns.
Work with the Compliance division to address emerging risks or regulatory changes.
Resolve interdepartmental conflicts or issues that may affect projects where possible, escalating them as needed.
Facilitate collaboration across diverse teams so divisions contribute to and understand their project roles.