Sr. IT Product Analyst

trane technologies • La Crosse, WI

1d • $95,700 - $199,300 • Hybrid

About The Position

The Sr. IT Product Analyst supports Trane Technologies’ Project Financial Management Portfolio, which includes Billing & Credits, Costing & Forecasting, Tax Management, Commissions, Procurement, and Revenue to Margin Accounting (RTR—Record to Report). The portfolio is built on Oracle R12 and WorkSight, a custom Trane Technologies application for sales tools, document generation, and workflow processing. Its foundational technology has been released to production and is in continuous improvement and stabilization.

Requirements

• Bachelor’s degree in IT, Computer Science, Management Information Systems, or a related technical field is preferred.
• At least 10 years of professional experience in an IT role is required.
• Strong business process and business partnering skills, curiosity about how systems work, and a strong sense of ownership.
• Knowledge and prior experience with ERP financials and projects are essential; Oracle experience is preferred.
• Experience with and knowledge of Agile structures, roles, and principles, as well as LEAN methodologies.
• Extensive product development experience; functional experience is required.
• Ability to learn and translate complex, minimally defined business needs into system requirements.
• Project management, time management, planning, organizational, and analytical skills.
• Ability to take initiative and work effectively both independently and as part of a team.
• Ability to manage multiple high-visibility projects and workstreams and prioritize tasks effectively.
• Ability to work with all levels of management and present to senior and executive leadership.
• Demonstrated leadership, including leading by example and positively influencing and inspiring others.
• High energy, aptitude for learning complex modern technologies, and market research skills.
• Ability to manage stress, maintain a professional and cooperative temperament, manage opposing opinions, and mitigate conflict.
• Strong written and oral communication and interpersonal skills, with clarity in presenting concepts and ideas.

Nice To Haves

• Technical development experience.
• Oracle ERP experience.

Responsibilities

• Partner with business Product Owners to design technical tools and establish product roadmaps and visions, including ownership of technical debt.
• Develop technical roadmaps and contribute to Long Range Plan (LRP) and Annual Operating Plan (AOP) activities.
• Build working knowledge of portfolio applications, processes, and connected systems; understand business needs and translate them into technical requirements and system solutions.
• Groom prioritized backlogs into user stories for future sprints and participate in Scrum ceremonies, providing technical and functional input to development, testing, and deployment.
• Work with Enterprise and Strategic Business Unit platform and architecture teams to validate technical designs and estimate development effort.
• Coordinate incremental delivery to ensure timeliness, efficiency, and quality.
• Author and maintain product documentation, including capabilities and systems/interface maps, solution options analyses, business requirements, and key features, in accordance with enterprise standards.
• Oversee application and interface maintenance with support teams, including audit and controls, disaster recovery, patching and upgrades, security updates, and accessibility protocols.
• Monitor aging and escalated tickets, guide resolution, ensure root-cause analysis and problem management for recurring incidents, and keep solutions focused on business value.
• Coordinate regression testing for projects that may affect portfolio applications and partner with DevOps on application health and performance monitoring.
• Manage test instances and refresh schedules for SBU-owned applications and coordinate with the SBU environment manager.
• Work with Procurement and Legal to arrange third-party licensing, support, and deployment resources, and ensure timely renewals.
• Stay current on relevant technology solutions and industry best practices.
• Partner with the Product Owner to report monthly to business and IT leaders on support KPIs, delivered features, upcoming releases, budget, and risks.
• Coordinate annual planning and quarterly reconciliations with the IT Manager.
• For enterprise-owned applications, work with Enterprise Delivery and Support teams to request and follow up on maintenance and support activities.

Benefits

• Health insurance and holistic wellness programs with incentives, effective from day one for the employee and family.
• Fertility coverage and adoption/surrogacy assistance.
• Up to 15 vacation days, paid holidays, sick leave, and additional options supporting volunteer and parental leave.
• 401(k) matching.
• Educational and training opportunities through company programs.
• Tuition assistance and student debt support.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior