Sr Inventory Technican

Mattel•Jonestown, PA

About The Position

The Sr. Inventory Technician performs the highest-level hourly technical inventory-control work and serves as the Inventory team’s working lead and technical escalation point. The role creates and schedules cycle counts, coordinates daily inventory work, independently investigates complex discrepancies, performs advanced reconciliation and root-cause analysis, and processes inventory adjustments within established controls and approval limits. It provides day-to-day work direction, technical guidance, and follow-up to Inventory Records Assistants and Inventory Technicians, without formal supervisory or disciplinary authority. The position supports consistent execution, timely completion of cycle-count and inventory-control requirements, audit readiness, and resolution of complex inventory issues. Depending on business needs and approved site processes, the technician may support B2B, DTC, receiving, warehousing, shipping, returns, or other distribution center functions. The role operates within established procedures and assigned responsibilities. It is authorized and expected to stop work for an immediate unsafe act or condition and promptly report safety, inventory, quality, or operational concerns. The role does not independently make personnel decisions, approve policy exceptions, release or reject material, or stop shipments unless specifically authorized by procedure or leadership.

Requirements

High school diploma or GED.
Three or more years of progressively responsible inventory-control, warehouse, distribution, logistics, or systems experience, or an equivalent combination of education and experience.
Advanced proficiency in the inventory, warehouse-management, reporting, and documentation systems used by the assigned location.
Demonstrated ability to independently investigate and resolve complex inventory discrepancies.
Demonstrated ability to create or schedule cycle-count work and coordinate completion across a team.
Ability to provide day-to-day work direction and technical guidance without formal supervisory authority.
Advanced analytical, critical-thinking, reconciliation, and root-cause problem-solving skills.
Ability to interpret complex transaction histories, control requirements, reports, documentation, and inventory data.
Ability to process inventory adjustments accurately within assigned authority and established controls.
Knowledge of separation-of-duty, audit-trail, SOX, document-retention, and inventory-control requirements.
Ability to identify trends, recommend corrective action, and communicate complex findings clearly.
Ability to collaborate effectively with Operations, Shipping, Receiving, Returns, Supply Chain, IT, Finance, Security, Quality, and other partners.
Ability to walk, stand, and move throughout a distribution center; sit, reach, bend, stoop, kneel, crouch, and use hands and fingers to operate computers, RF devices, and other equipment.
Ability to perform repetitive hand, finger, and wrist movements associated with data entry, reporting, and inventory transactions.
Ability to lift, carry, push, and pull products or materials weighing up to 50 pounds as required by the assigned operation.
Vision sufficient to inspect inventory, review detailed system information, and safely work around warehouse equipment.
Ability to work around moving mechanical equipment, powered industrial vehicles, conveyors, noise, dust, open warehouse doors, and varying temperatures.
Powered industrial equipment certification may be required or maintained based on site and assignment.

Responsibilities

Perform assigned work safely in accordance with company safety policies, procedures, and work practices; promptly report unsafe conditions, product concerns, inventory discrepancies, damaged equipment, and other workplace hazards.
Create, schedule, prepare, distribute, and follow up on cycle-count, audit, research, documentation, and special-project assignments.
Provide day-to-day work direction and technical guidance to Inventory Records Assistants and Inventory Technicians.
Review completed counts, recounts, supporting documents, and system results for accuracy and completeness.
Independently investigate and resolve complex, repeated, high-risk, or systemic inventory discrepancies.
Perform advanced reconciliation and root-cause analysis to identify sources of discrepancies, including shrink, mislocation, status errors, incomplete transactions, replenishment, putaway, picking, shipping, receiving, returns, damage, or other process failures.
Research, validate, and process authorized inventory adjustments up to $1,999; obtain Supervisor approval before processing adjustments of $2,000 or more.
Verify adjustment documentation, reason codes, references, approvals, audit trails, and supporting records, and reinforce separation-of-duties requirements.
Review inventory trends, recurring discrepancies, count-completion performance, adjustment activity, and applicable KPIs; recommend corrective or preventive action.
Coordinate annual, semiannual, monthly, or special physical inventory and cycle-count activities and lead assigned special projects.
Provide technical training and process support to Inventory team members.
Support audit, SOX, control-narrative, document-retention, and compliance requirements.
Schedule and coordinate B2B cycle counts; ensure counts and investigations are completed by established deadlines.
Review and resolve significant B2B cycle-count variances, negative inventory, quarantine issues, and complex transaction discrepancies.
Support B2B Claims Department inventory checks, customer-service backorders, toy inspections, water or damage claims, returns, interplant transfers, and other complex B2B inventory processes when assigned.
Use applicable B2B systems such as MIMICS, AS400, RTL, OMNI, or successor systems as the technical Inventory resource.
Create and schedule DTC cycle counts and audit-count activity and coordinate their completion by the Inventory team.
Perform advanced analysis of BYWMS transaction history, location activity, inventory movement, count results, and related data.
Review complex DTC discrepancies involving shrink, status errors, mislocations, picking, replenishment, putaway, returns, shipping, and damage.
Support major or SOX-controlled adjustments and maintain complete audit evidence.
Review inventory KPIs, adjustment activity, count performance, inventory status, and recurring operational errors.
Create IPTs, manual outbound shipments, Scrap Trailer bills of lading, and other advanced inventory documents or transactions as assigned.
Serve as the technical escalation point for Shipping, Receiving, Returns, Replenishment, Picking, Supply Chain, IT, Finance, and other partners.
Support damage, certified scrap, obsolete inventory, material withdrawal, Toy Store, and disposition processes only where assigned under the approved site process.
Safely enter, exit, and operate approved powered industrial equipment and work at elevated inventory locations where required by assignment.
Perform other related responsibilities and tasks as assigned.