Pharmacy Technican

CVS Health•Sparks, NV
•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help the pharmacy team deliver safe, accurate prescription fulfillment and caring service. They assist patients and customers in person and over the phone, follow standard operating procedures and pharmacy workflows, and contribute to a safe, inclusive, and effective store environment. Technicians must complete the company training program and meet the registration, licensing, and certification requirements of their state. Until all requirements are met, duties may be limited by the Pharmacy Manager. Depending on applicable law and additional training and certification, technicians may also support immunizations, point-of-care testing, and offsite clinics. The position is part-time, with 25 anticipated weekly hours. The listed pay range is $17.00–$27.00 per hour; actual pay depends on factors such as experience, education, and geography.

Requirements

  • Comply with state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
  • If state rules do not specify a minimum age, be at least 16 years old.
  • If state rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required company training and applicable state registration, licensing, and certification requirements.
  • Demonstrate attention and focus, including sustained concentration, the ability to shift between tasks, and care in confirming prescription information and label accuracy.
  • Provide friendly customer service, understand patient reactions, and respond appropriately; contribute to team collaboration.
  • Use verbal and written communication effectively and demonstrate active listening with patients and colleagues.
  • Use mathematical reasoning for prescription-related calculations, such as quantities, days’ supply, and bottle counts.
  • Identify challenging interactions and select an appropriate course of action.
  • Meet physical demands including standing and remaining mobile for extended periods; lifting, scanning, and bagging items; reaching and stretching; repetitive finger movements; precise machine adjustments; stooping and bending; and close visual work.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
  • Communicate detailed spoken information accurately and receive detailed information through oral communication.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures and pharmacy workflow procedures at workstations, including production, pick-up, drive-thru, and drop-off, to support safe and accurate prescription fulfillment.
  • Provide caring and personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics when permitted by law and supported by required training and certification.
  • Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Where permitted, educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; collect, track, and document patient information; and monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility
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