Sr Inventory Technican

Mattel•Jonestown, PA

2d•Onsite

About The Position

The Sr. Inventory Technician performs the highest-level hourly technical inventory-control work and serves as the Inventory team’s working lead and technical escalation point. The role creates and schedules cycle counts, coordinates daily Inventory work, independently investigates complex discrepancies, performs advanced reconciliation and root-cause analysis, and processes inventory adjustments within established controls and approval limits. The position provides day-to-day work direction, technical guidance, and follow-up to Inventory Records Assistants and Inventory Technicians, without formal supervisory or disciplinary authority. It supports consistent execution, timely completion of cycle-count and inventory-control requirements, audit readiness, and resolution of complex inventory issues. Depending on business needs and approved site processes, the role may support B2B, DTC, receiving, warehousing, shipping, returns, or other distribution center functions.

Requirements

High school diploma or GED.
Three or more years of progressively responsible inventory-control, warehouse, distribution, logistics, or systems experience, or an equivalent combination of education and experience.
Advanced proficiency in the inventory, warehouse-management, reporting, and documentation systems used by the assigned location.
Demonstrated ability to independently investigate and resolve complex inventory discrepancies.
Demonstrated ability to create or schedule cycle-count work and coordinate completion across a team.
Ability to provide day-to-day work direction and technical guidance without formal supervisory authority.
Advanced analytical, critical-thinking, reconciliation, and root-cause problem-solving skills.
Ability to interpret complex transaction histories, control requirements, reports, documentation, and inventory data.
Ability to process inventory adjustments accurately within assigned authority and established controls.
Knowledge of separation-of-duty, audit-trail, SOX, document-retention, and inventory-control requirements.
Ability to identify trends, recommend corrective action, and communicate complex findings clearly.
Ability to collaborate effectively with Operations, Shipping, Receiving, Returns, Supply Chain, IT, Finance, Security, Quality, and other partners.
Powered industrial equipment certification may be required or maintained based on site and assignment.

Nice To Haves

Powered industrial equipment certification, where required or maintained for the assigned site or operation.
Experience with applicable systems such as MIMICS, AS400, RTL, OMNI, BYWMS, or successor systems.

Responsibilities

Perform assigned work safely and in accordance with Mattel safety policies, procedures, and work practices; promptly report unsafe conditions, product concerns, inventory discrepancies, damaged equipment, and other hazards.
Create, schedule, prepare, distribute, and follow up on cycle-count, audit, research, documentation, and special-project assignments.
Provide day-to-day work direction and technical guidance to Inventory Records Assistants and Inventory Technicians, and provide technical training and process support to Inventory team members.
Review completed counts, recounts, supporting documents, and system results for accuracy and completeness.
Independently investigate and resolve complex, repeated, high-risk, or systemic inventory discrepancies.
Perform advanced reconciliation and root-cause analysis of discrepancies involving shrink, mislocation, status errors, incomplete transactions, replenishment, putaway, picking, shipping, receiving, returns, damage, or other process failures.
Research, validate, and process authorized inventory adjustments up to $1,999; obtain Supervisor approval before processing adjustments of $2,000 or more.
Verify adjustment documentation, reason codes, references, approvals, audit trails, and supporting records, and reinforce required separation of duties.
Review inventory trends, recurring discrepancies, count-completion performance, adjustment activity, and other applicable KPIs; recommend corrective or preventive action.
Coordinate annual, semiannual, monthly, or special physical inventory and cycle-count activities, and lead assigned special projects.
Support audit, SOX, control-narrative, document-retention, and compliance requirements.
Schedule and coordinate B2B cycle counts; resolve significant variances, negative inventory, quarantine issues, and complex transaction discrepancies; support assigned B2B claims, customer-service backorders, inspections, damage claims, returns, and interplant transfers.
Create and schedule DTC cycle counts and audit-count activity; analyze BYWMS transaction history, location activity, inventory movement, count results, and related data.
Support major or SOX-controlled adjustments and maintain complete audit evidence; review inventory KPIs, adjustment activity, count performance, inventory status, and recurring operational errors.
Create IPTs, manual outbound shipments, Scrap Trailer bills of lading, and other advanced inventory documents or transactions as assigned.
Serve as the technical escalation point for Shipping, Receiving, Returns, Replenishment, Picking, Supply Chain, IT, Finance, and other partners.
Support damage, certified scrap, obsolete inventory, material withdrawal, Toy Store, and disposition processes where assigned under the approved site process.
Stop work for an immediate unsafe act or condition and promptly report safety, inventory, quality, or operational concerns.
Perform other related responsibilities and tasks as assigned.