SuccessFactors Recruiting: Sr. Instructional Technologist (Peabody Learning Innovation)
About The Position
The Sr. Instructional Technologist serves as a senior learning technology consultant and technical resource for the Peabody Institute’s Learning Innovation team, supporting teaching and learning across the Conservatory and Preparatory. The role leads the support and delivery of online and technology-facilitated courses and provides primary instructional technology support for course and eLearning creation, related resource development, audio and video components, web assets, and training materials for faculty, staff, and students. The position mentors an instructional technology team and provides guidance on technology development and adoption, training and support, and course development and delivery. It is focused on the user-support and administration side of course delivery and partners closely with instructional technologists responsible for core learning technology infrastructure. The position works directly with faculty and colleagues to explore, implement, and support instructional technologies in Peabody’s music, dance, and performing arts environment. It supports the instructional technology ecosystem, including Canvas, integrated learning tools, course-authoring platforms, and multimedia technologies, and leads the piloting, testing, and implementation of emerging technologies, including artificial intelligence. The role also leads faculty training and develops documentation, job aids, and practical guidance for faculty, staff, and students.
Requirements
- Bachelor’s degree in Instructional Design, Instructional Technology, Education, or a related field.
- Five years of related experience.
- Ability to independently troubleshoot complex technology problems, evaluate potential solutions, and clearly communicate technical concepts to users with varying levels of technical expertise.
- Demonstrated technology skills and ability, including experience with major learning management systems, digital audio and video production, graphic design, and issue and project tracking using a task management platform.
- Functional ability in HTML and CSS.
- Technical skills and expected proficiency in ADA compliance, adult learning principles, consulting, educational technologies, instructional technologies, learning management systems, needs assessment, process improvement, project management, and technical training (each listed at the Developing level).
- Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma or equivalent, subject to the JHU equivalency formula.
Nice To Haves
- Experience working with higher education faculty and staff.
- Experience configuring and troubleshooting technology-enabled classrooms.
- Experience managing technology projects.
- Experience administering or providing advanced support for Canvas LMS and related instructional technologies, such as Articulate 360/Rise, Panopto, and LTI-integrated learning tools.
- Experience as an administrator in a user support or customer experience platform.
- System administrator experience with an LMS and video platform.
- Graphic design experience, preferably with Adobe Creative Cloud.
- Familiarity with SCORM, LTI, and RESTful APIs.
Responsibilities
- Supervise instructional technologists, contractors, and student workers.
- Provide instructional technology guidance to faculty, staff, and students.
- Maintain and improve instructional technology infrastructure, including the daily operation, use, and configuration of the video streaming platform, learning management system, and relevant licenses for course production and delivery.
- Lead internal faculty and student support for 700-level master’s courses, undergraduate and graduate courses, initiatives with other centers, and MOOC and non-credit courses.
- Conduct quality assurance reviews of courses under development to ensure adherence to internal standards.
- Conduct regular faculty training on instructional technology tools and services.
- Manage multimedia and course-production equipment inventory.
- Manage project-specific budgets.
- Collaborate with instructional designers and multimedia technicians to design and develop sustainable, engaging learning experiences.
- Help produce live events.
- Lead piloting and testing of innovative instructional technology tools and services.
- Manage course copies.
- Develop communications for faculty and students.
- Lead the support infrastructure for faculty delivering learning and students accessing relevant resources.
- Lead the piloting, testing, and implementation of emerging instructional technologies, including artificial intelligence and other technologies with potential applications in music, dance, and performing arts education.
- Support the operation, configuration, and effective use of Peabody’s instructional technology ecosystem, including Canvas, integrated learning tools, course-authoring platforms, and multimedia technologies.
- Develop clear technical documentation, job aids, and other resources that make complex technologies accessible and practical for faculty, staff, and students.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
