SuccessFactors Recruiting: Plant Operations Supervisor (Peabody Facilities)

Johns Hopkins University•Peabody, MA

17h

About The Position

The Plant Operations Supervisor is responsible for identifying, prioritizing, scheduling, and assigning day-to-day facilities maintenance and housekeeping needs at the Peabody Institute. The role ensures regular, high-quality preventive maintenance and assists the Director of Facilities with scheduling and managing special projects. It requires the ability to perform and supervise work involving carpentry, plumbing, HVAC, construction, engineering, housekeeping, and general maintenance. The supervisor provides direct, hands-on oversight of a plant operations staff of five, multi-trade maintenance mechanics, housekeeping and contracted cleaning staff, and other contractors. The role holds staff and contractors accountable for work quality and compliance with university policies, and requires availability to respond to maintenance emergencies 24 hours a day, in person when necessary. The supervisor works closely with the Director of Facilities during operational or maintenance emergencies and oversees the effective use of the work order system and related reporting. The position oversees preventive maintenance, building inspections, maintenance projects, vendor and contractor relationships, work orders, budgets, inventory, and contributions to capital planning. It also supports HVAC and plumbing troubleshooting, contractor work, outage coordination, review of renovation plans, and development of project specifications. The position reports to the Director of Facilities.

Requirements

High school diploma, GED, or trade school graduate.
Three years of directly related experience; additional education may substitute for experience under the JHU equivalency formula.
Prior supervisory experience.
Valid driver’s license.
Ability to perform and supervise work across trades including carpentry, plumbing, HVAC, construction, engineering, housekeeping, and general maintenance.
Ability to use a work order system and produce work-related reports.

Nice To Haves

Five years of experience supervising multiple direct reports.
Ability to develop project plans and handle multiple priorities, timelines, and ongoing tasks.
Experience establishing, measuring, and monitoring performance criteria and goals.
Comfort using computer systems, including daily use of a work order system and report production.
Effective written and oral communication skills.
Strong interpersonal skills and a record of working in partnership with other functional areas to achieve common goals.
Ability to manage internal stakeholders, provide internal customer service, and nurture external relationships.

Responsibilities

Hire, train, and supervise a plant operations staff of five and a significant number of contractors.
Ensure maintenance work in Peabody-owned buildings, including vendor and subcontractor work, meets or exceeds JHU quality standards.
Establish and maintain schedules for plant operations activities involving vendors, subcontractors, and JHU staff.
Assign, manage, and evaluate planned and reactive maintenance repairs and projects.
Complete and approve staff time and attendance reporting using university timekeeping systems.
Ensure work in Peabody buildings complies with OSHA, BOCA, state and federal regulations, and JHU safety standards.
Develop and oversee employee engagement and professional development for direct reports.
Troubleshoot HVAC and control-system problems and determine necessary repairs.
Assist with capital planning and forecasting long-term HVAC system updates.
Manage moderately complex HVAC and plumbing work performed by outside contractors.
Coordinate and communicate HVAC and plumbing outages when required.
Review plans for future buildings and inspect renovation projects for compatibility with HVAC and plumbing systems and codes.
Assist the Director of Facilities with developing requests for proposals and specifications for HVAC and infrastructure projects.
Develop, implement, and maintain a preventive maintenance program using a computerized maintenance management system.
Participate in regular, proactive building inspections to identify routine work, projects, and potential capital improvements.
Under the Director of Facilities’ guidance, develop and implement annual and long-term capital renewal programs, prioritizing fiscal-year projects within a limited budget.
Assist the Director of Facilities in developing annual plans and budgets, and manage and monitor financial budgets.
Manage and report on work orders and service through the MAXIMO facilities ticket system; use its data to manage work levels, order status, and completion proactively.
Source contracts with outside vendors and maintain vendor relationships in coordination with the Director of Facilities and in accordance with JHU policies.
Coordinate with the Director of Facilities and consultants on specifications and procurement of equipment, parts, and supplies.
Develop and manage an inventory control system for critical parts and supplies.
Provide hands-on training and quality assurance as needed, and apply knowledge of multiple trades to supervise personnel and contractors.
Respond to emergency maintenance issues 24 hours per day, in person as necessary, and support the Director of Facilities during operational or maintenance emergencies.