Sr. Institutional Trust Account Manager

U.S. Bank•Philadelphia, PA

2d•$105,400 - $124,000•Hybrid

About The Position

Responsible for managing and overseeing Investment Services accounts of various sizes established by clients for various purposes. The role serves as the primary day-to-day contact for large insurance clients and their investment managers in a high-volume, high-tempo operating environment. Account Managers act as primary client contacts, deliver a high level of customer service, and are responsible for retaining and expanding relationship revenue as well as managing expenses. The position oversees work processed by Investment Services support staff, Trust Operations, and others to ensure account activity complies with governing agreements, regulatory and legal requirements, and U.S. Bank procedural guidelines for new, existing, and closing accounts. The role offers a hybrid/flexible schedule, with an expectation of working in the office three or more days per week and flexibility to work outside the office location on other days.

Requirements

Associate’s degree or equivalent work experience.
Typically eight to 10 years of job-related experience, preferably in institutional trust and/or the financial industry.
Advanced knowledge of trust administration, products, and sales.
Advanced knowledge of account management, trust operations, project management, and legal regulations.
Strong ability to develop new business.
Ability to resolve complex problems with minimal guidance.
Effective interpersonal, verbal, and written communication skills.
Demonstrated leadership skills.

Nice To Haves

Background in insurance/reinsurance trusts strongly preferred.
Background servicing global asset and cash movements strongly preferred.
Background with private credit investment vehicles strongly preferred.

Responsibilities

Manage and oversee Investment Services accounts of various sizes and purposes.
Serve as the primary day-to-day contact for large insurance clients and their investment managers.
Deliver a high level of customer service as a primary client contact.
Retain and expand relationship revenue and manage expenses.
Oversee work processed by Investment Services support staff, Trust Operations, and others.
Ensure account activity for new, existing, and closing accounts complies with governing agreements, regulatory and legal requirements, and U.S. Bank procedural guidelines.

Benefits

Healthcare, including medical, dental, and vision coverage.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.