Sr Insights Specialist
About The Position
The Insights team develops research and performance analyses to support strategic decision-making and planning, create targeted and relevant messaging, and improve return on investment. It provides knowledge of CDW customers and marketplace to Sales and Marketing, and serves as a connection between CDW and customer-facing leaders for customer, market, and competitive intelligence. The team's work informs marketing contact, channel, and campaign strategies. The Sr Insights Specialist supports data analysis and insights-based reporting to improve business decision-making. Reporting to the Sr Manager of Insights Operations, the role ensures relevant data is compiled into meaningful dashboards and reports and shared with stakeholders within Insights. It enables Insights Managers to share relevant analyses and insights with the Sales organization.
Requirements
- Bachelor’s degree and/or graduate degree with a concentration in Finance, Economics, Accounting, Statistics, Mathematics, Computer Science, or Marketing.
- Three years of analyst experience in sales analysis, financial analysis, economics, or statistics, or three years of CDW experience.
- Demonstrated project management and organizational skills.
- Proficiency with Microsoft Office, including Word, Outlook, and PowerPoint, and expert-level Microsoft Excel skills.
- Excellent written and verbal communication skills, with the ability to communicate effectively at all levels internally and externally.
- Strong analytical and independent problem-solving skills, including the ability to analyze large volumes of raw data, draw conclusions, and develop actionable recommendations.
- Strong attention to detail and ability to handle multiple projects in a fast-paced environment.
- Ability to identify opportunities to improve existing practices or processes and execute appropriate improvements.
- Ability to balance multiple priorities, adapt to changing business needs, and meet deadlines.
Nice To Haves
- Three years of analytics experience, including marketing analysis, marketing strategy or planning, database marketing, marketing automation, market research, sales analysis, financial analysis, econometrics, or statistics.
- Experience presenting data and/or marketing stories.
- Power BI experience.
Responsibilities
- Compile, prepare, and translate primary and secondary data into clear, high-level information for Insights Managers to analyze, package, and present to internal business leaders.
- Design and produce standard weekly, monthly, and quarterly reports, and support ad hoc analysis requests from Insights team members.
- Evaluate stakeholders’ ongoing analytics and insights needs and implement reporting in CDW’s automated business intelligence environment.
- Help identify insights and create recommendations for customer-facing leaders at CDW.
- Support the use of analytics across CDW platforms and make strategic recommendations to improve analysis gathering and dissemination.
- Build and maintain relationships with stakeholders across Marketing, PPM, Sales, Digital, and other CDW teams to drive actionable insights.
- Support evaluation of future analytics needs among Insights stakeholders to optimize investments and resources.
- Support the VOC program and make strategic recommendations to improve company performance and scores.
- Assist other departments with training on Qualtrics, VOC survey methodologies, and surveys.
Benefits
- Annual bonus target of 5%, subject to the terms and conditions of the plan.
- Benefits information is available at https://cdw.benefit-info.com/.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
