Sr Inside Sales Associate

Resideo•Pompano Beach, FL
•$18 - $31

About The Position

ADI Global Distribution is hiring a Sr Inside Sales Associate to increase market share, uncover new opportunities, and provide solutions to customer needs that result in long-term customer partnerships. The role focuses on growing assigned customer accounts profitably, adding new customers, building strong relationships, demonstrating product knowledge, and promoting ADI’s resources and services. The position is not eligible for U.S. visa sponsorship. ADI is a global distributor and solutions provider of security, AV, and smart living technologies. It serves residential and commercial markets with products, services, and software across security, video surveillance, networking, audio, automation, fire, and connected technologies.

Requirements

  • Three years of sales experience.
  • Excellent verbal and written communication skills.
  • Basic computer literacy, including the ability to operate Microsoft Office.
  • Desire to work in a sales role and be accountable for sales revenue.

Nice To Haves

  • Prior experience in retail, hospitality, or customer service, with the ability to negotiate and an understanding of marketing skills.
  • Knowledge of customer relationship management tools.
  • Ability to thrive in a fast-paced, results-driven environment and meet or exceed goals and targets.
  • Prior distribution experience.
  • Excellent negotiation skills.
  • Ability to work as part of a team and autonomously.
  • Highly competitive sales skills and a desire to contribute to a winning team or organization.

Responsibilities

  • Grow revenue and margin in assigned accounts by meeting performance targets, increasing order size and transaction volume, and using pricing tools to improve margin percentage.
  • Add new customers, identify opportunities to convert purchases from competitors, and manage existing accounts through regular communication using the customer database.
  • Make outbound calls and meet the daily minimum call target to present leads.
  • Promote positive relationships within ADI to encourage team sales and exceptional customer service.
  • Educate customers about new products and product lines, keeping informed about industry developments.
  • Maintain and update customer interactions in the tracking system.
  • Apply product and service knowledge to sell to customers and explain features and advantages in non-technical terms.
  • Stay up to date on new offerings and technology trends through industry news and other sources.
  • Use ADI resources, services, and programs to educate customers.
  • Provide an exceptional shopping experience in-store, by phone, and online.

Benefits

  • Medical, dental, and vision benefits.
  • Commuter benefit.
  • Pet insurance.
  • 401(k) participation from day one.
  • Two weeks of accrued vacation in years one and two, increasing to three weeks starting in year three.
  • Twelve paid holidays each year.
  • Four weeks of parental leave without using vacation time.
  • Employee discounts on company products and other retail and service providers.
  • Monday-to-Friday working hours with no weekends.
  • Opportunity to progress within a global business.
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