Sr Inside Sales Associate

Resideo • Pompano Beach, FL

2d

About The Position

ADI Global Distribution is hiring a Sr Inside Sales Associate to increase market share, uncover new opportunities, and provide solutions to customer needs that support long-term customer partnerships. The role focuses on growing assigned customer accounts profitably, acquiring new customers, converting purchases from competitors, and building strong customer relationships through consistent communication and service.

The associate makes outbound calls, tracks customer interactions, promotes products and programs, and provides a positive shopping experience in-store, by phone, and online. The position also requires staying informed about product developments and industry trends and explaining product features and advantages in non-technical terms. This position is not eligible for US visa sponsorship.

Requirements

• At least 3 years of sales experience.
• Excellent verbal and written communication skills.
• Basic computer literacy, including knowledge of operating Microsoft Office.
• Desire to work in a sales role and be accountable for sales revenue.

Nice To Haves

• Prior retail, hospitality, or customer service experience, with negotiation ability and an understanding of marketing skills.
• Knowledge of customer relationship management tools.
• Ability to thrive in a fast-paced, results-driven environment and meet or exceed goals and targets.
• Prior distribution experience.
• Excellent negotiation skills.
• Ability to work as part of a team and autonomously.
• Highly competitive sales skills and a desire to contribute to a winning team or organization.

Responsibilities

• Meet performance targets by growing revenue and increasing the margin of assigned accounts.
• Increase order size and customer transactions, and use pricing tools to improve margin percentage.
• Add new customers and increase the customer base.
• Identify opportunities and convert customer purchases from competitors.
• Manage existing accounts through steady communication using the customer database.
• Make outbound calls and reach the required daily call volume to present leads.
• Promote positive relationships within ADI to encourage team sales and exceptional customer service.
• Educate customers about new products and product lines by keeping up with industry developments.
• Maintain and update customer interactions in the tracking system.
• Apply product and service knowledge to sell to customers.
• Explain product features and advantages to customers in non-technical terms.
• Stay informed about new offerings and technology trends through industry news and other sources.
• Leverage ADI resources, services, and programs to educate customers.
• Provide an exceptional shopping experience in-store, by phone, and online.

Benefits

• Medical, dental, and vision benefits.
• Commuter benefit.
• Pet insurance.
• 401(k) participation from Day 1.
• Two weeks of accrued vacation time in years 1 and 2, and three weeks starting in year 3.
• 12 paid holidays each year.
• Four weeks of parental leave without using vacation time.
• Employee discounts on company products and other retail/service providers.
• Monday-to-Friday working hours with no weekends.
• Opportunity to progress within a global business.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed