SR. HUMAN RESOURCES COORDINATOR
About The Position
The Sr. Human Resources Coordinator supports HR operations and caregiver file integrity by managing employment records throughout the employment lifecycle, from onboarding through termination. The role serves as a first point of contact for caregivers’ HR questions and requests and processes personal data and job-related changes. The coordinator manages physical and electronic HR documents, responds to internal and external file requests, and supports unemployment claims investigations and hearings. The role also provides professional, high-touch service to caregivers and other stakeholders through in-person campus service, phone, video, and email. Additional duties include technical and functional support for HR systems and initiatives, process improvement projects, and system-wide drills.
Requirements
- High school diploma or GED required.
- Four years of work experience with Human Resources Benefits, Compensation, and/or Payroll systems, or an equivalent combination of education and experience.
Nice To Haves
- Associate’s or bachelor’s degree preferred.
Responsibilities
- Manage the storage of physical and electronic HR documents.
- Provide files for internal and external stakeholder requests, including requests related to surveys, government audits, and legal proceedings.
- Provide information and support for unemployment claims investigations and hearings.
- Process Leadership Action Forms for job-related changes, including rate changes, job changes, and terminations.
- Enter charges such as parking fees and union dues.
- Retain and destroy files and documents according to policy guidelines.
- Serve as a professional, high-touch first point of contact for caregivers with HR questions and requests.
- Staff HR offices on both campuses and provide in-person service to caregivers, leaders, contractors, and volunteers.
- Answer the “One HR” phone line and “TeleHR” video calls, responding to questions and escalating matters as needed.
- Monitor the HR email inbox, provide clear written responses, and follow up until issues are resolved to the caregiver’s satisfaction.
- Provide login support, user access, and password resets for caregiver-facing platforms.
- Provide functional and technical support for the Sinai system and HR projects and initiatives.
- Assist with process improvement projects.
- Assist with system-wide drills.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
