Sr. HRIS Administrator

Birdi•Plymouth, MI

2d•Remote

About The Position

Birdi is seeking an experienced and highly collaborative Senior HRIS Administrator to serve as the technical and functional expert for the organization's UKG ecosystem, including UKG Pro, UKG Workforce Management (WFM), and related HR technologies. This role is responsible for optimizing HR technology solutions, ensuring data integrity, enhancing employee experiences, and supporting key business objectives through system administration, reporting, analytics, and process improvement initiatives. Working closely with Human Resources, Payroll, Operations, Finance, IT, and business leaders, the Senior HRIS Administrator will lead HR technology administration, support system enhancements and integrations, develop meaningful reporting and analytics, and ensure compliance with organizational policies and regulatory requirements. This role is ideal for someone who enjoys combining technical expertise, analytical thinking, process improvement, and collaboration to drive operational excellence and organizational growth.

Requirements

Proven HRIS administration experience with a minimum of three (3) years of hands-on UKG Pro and UKG Workforce Management experience.
Experience configuring and supporting UKG modules including Core HR, Payroll, Time and Attendance, Benefits, Talent Management, and Absence Management.
Strong understanding of HR, payroll, benefits, compliance, recruiting, and workforce management processes.
Experience utilizing reporting and analytics tools such as UKG Business Intelligence, People Analytics, or comparable platforms.
Familiarity with APIs, SFTP file transfers, middleware solutions, and system integrations.
Strong analytical and troubleshooting skills with the ability to independently identify, research, and resolve issues.
Exceptional attention to detail and commitment to data accuracy and integrity.
Ability to interpret complex data and provide actionable recommendations.
Experience performing audits, reconciliations, and ongoing data validation activities.
Excellent verbal, written, and presentation communication skills.
Ability to effectively communicate technical concepts to non-technical audiences.
Strong interpersonal skills with the ability to build productive relationships across all levels of the organization.
Demonstrated ability to collaborate effectively with internal stakeholders, vendors, and business leaders.
Strong organizational and project management skills.
Ability to manage multiple priorities while meeting deadlines and maintaining quality standards.
Self-directed, highly motivated, and capable of working independently with minimal supervision.
Ability to exercise sound judgment, maintain confidentiality, and handle sensitive information professionally.
Capability to perform effectively in a fast-paced, dynamic environment.
UKG Pro
UKG Workforce Management (WFM)
UKG Business Intelligence (BI)
UKG People Analytics
Microsoft Office Suite, including Excel, Outlook, Word, and PowerPoint
HR technology platforms and integrated business systems
APIs, SFTP file transfers, and related integration technologies
Electronic records management and documentation platforms
Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field; equivalent professional experience may be considered in lieu of a degree.
Minimum three (3) years of hands-on UKG Pro and UKG Workforce Management administration experience.
Experience supporting HR, Payroll, Benefits, and Workforce Management functions through technology solutions.
Proficiency with Microsoft Office Suite and industry-related software applications.

Nice To Haves

UKG certifications in one or more modules, including UKG Pro and/or UKG Workforce Management.
Experience supporting a full UKG implementation, migration, or major version upgrade.
SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
Experience with UKG Document Manager, Compensation Management, Recruiting, or additional UKG modules.
Familiarity with accreditation standards and compliance requirements, including URAC, ACHC, and NABP.
Experience within healthcare, pharmacy, specialty pharmacy, PBM, managed care, or highly regulated environments.

Responsibilities

Serve as the primary system administrator for UKG Pro and UKG Workforce Management (WFM).
Configure and maintain business rules, workflows, organizational structures, security roles, pay rules, accrual policies, and system settings.
Maintain employee records and ensure accurate processing of employment changes, compensation updates, leaves of absence, promotions, transfers, and terminations across HR systems.
Manage user access, security groups, permissions, and provisioning activities in accordance with organizational policies and data governance standards.
Configure and support Workforce Management modules, including timekeeping, scheduling, attendance tracking, and labor management functions.
Partner with Payroll to configure and maintain payroll-related system settings, deduction codes, tax configurations, garnishment processing, and wage verification requirements.
Lead and support HR technology upgrades, patches, enhancements, and new module implementations from planning through deployment.
Gather business requirements, perform testing, coordinate user acceptance activities, and support successful implementation efforts.
Partner with IT and external vendors to support integrations between UKG and other enterprise systems, including benefits platforms, ATS, ERP, learning management systems, and related technologies.
Identify opportunities to improve efficiency through automation, self-service functionality, workflow enhancements, and expanded system utilization.
Stay current on UKG product enhancements, HR technology trends, and industry best practices, proactively recommending improvements.
Develop, maintain, and deliver standard and custom reports, dashboards, and analytics using UKG Business Intelligence, People Analytics, or comparable reporting tools.
Generate recurring workforce reports including headcount, turnover, recruiting metrics, PTO utilization, OIG compliance checks, training completion, and other business-critical metrics.
Partner with leaders to provide meaningful workforce analytics that support strategic decision-making.
Conduct routine audits to ensure data accuracy, consistency, and integrity across HR and workforce management systems.
Investigate and resolve data discrepancies while maintaining detailed documentation and audit trails.
Support regulatory and compliance reporting requirements, including EEO, ACA, SOC, URAC, and other applicable reporting obligations.
Serve as the primary point of contact for HRIS-related questions, troubleshooting, and issue resolution.
Work closely with HR, Payroll, managers, and employees to resolve system challenges and improve user experiences.
Develop and maintain standard operating procedures, process documentation, training materials, and user guides.
Conduct training sessions and knowledge-sharing activities to promote adoption and effective utilization of HR technology platforms.
Maintain electronic employee files and documentation in accordance with accreditation, compliance, and organizational requirements.
Support benefits administration activities, including enrollment audits, billing reconciliation, life event processing, leave administration, and vendor issue resolution.
Assist with payroll-related processes and system maintenance to ensure accurate and compliant payroll operations.
Support accreditation activities, internal audits, external audits, license verification processes, and monthly OIG reporting requirements.
Ensure compliance with federal, state, and local employment laws, privacy regulations, and organizational policies.
Handle sensitive employee information with the highest level of discretion, professionalism, and confidentiality.
Collaborate with leaders and stakeholders across HR, Payroll, Finance, Operations, and IT to support organizational priorities.
Drive continuous improvement initiatives focused on employee experience, operational efficiency, and technology optimization.
Foster strong working relationships across departments while delivering exceptional customer service.
Support special projects and strategic initiatives as assigned.
Perform other duties as assigned.