About The Position

As a GIS subject matter expert, the Sr. GIS Solution Engineer identifies appropriate analysis tools, creates innovative solutions, and communicates the value of GIS technology to customers. The role joins an account team to advise customers on complex business challenges and demonstrate how GIS can reveal patterns, trends, and insights. The position combines technical leadership, industry expertise, solution design, customer engagement, and support for selling Esri software and solutions. The successful candidate serves as a technical leader for Esri technology and a subject matter expert in electric, gas, and/or telecommunications. They understand customer organizations, workflows, third-party business systems, and integration points; design solutions that align Esri technology with customer business needs; and communicate recommendations to technical and non-technical audiences. The role also includes coaching new team members, presenting at conferences and executive engagements, and traveling domestically or internationally 25–50%.

Requirements

  • At least 5 years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications.
  • At least 3 years of experience in electric, gas, and/or telecommunications.
  • Broad knowledge of ArcGIS in an IT context, including hardware, storage, security, networking, web services, virtualization, and cloud computing.
  • Demonstrated experience in technical consulting and conceptual solution design.
  • Understanding of sales and business development processes.
  • Ability to troubleshoot client issues related to Esri application deployment and system architecture.
  • Experience with geodatabases and underlying DBMS technology.
  • Knowledge of cloud computing concepts and environments such as Microsoft Azure or AWS.
  • Experience integrating software solutions with business systems, including data warehousing, BI, CRM, ERP, and analytics platforms.
  • Programming and scripting experience with languages such as Python and JavaScript.
  • Remarkable presentation, interpersonal, and listening skills.
  • Ability to travel domestically or internationally 25–50%.
  • Bachelor’s degree in geography, computer science, or a related field.
  • Applicants must be authorized to work for any employer in the U.S.; visa sponsorship is not available.

Nice To Haves

  • Experience incorporating real-time information streams with existing GIS data and IT infrastructure.
  • Knowledge of digitalization strategies involving mobile, IoT, advanced analytics and data science (AI/ML), and imagery.
  • Master’s degree in geography, computer science, or a related field.

Responsibilities

  • Build relationships with customers and technical enterprise-level decision makers; present, demonstrate, and support selling Esri software and solutions as part of an account team.
  • Lead technical meetings that drive revenue.
  • Serve as a technical leader in Esri technology and a subject matter expert in electric, gas, and/or telecommunications.
  • Develop complex solutions for strategic customers using an understanding of sales strategies and initiatives.
  • Understand customer business structures, workflows, third-party business systems, and integration points.
  • Share knowledge and coach new team members on best practices.
  • Proactively craft and propose solutions that explain how GIS addresses customer challenges and delivers business value.
  • Define and deliver complex strategies aligning Esri technology with customers’ business needs.
  • Design presentations for technical and non-technical audiences at large customers.
  • Provide configuration guidance and best practices.
  • Present at large conferences and executive engagements.
  • Travel domestically or internationally 25–50%.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Basic and supplemental life insurance for employees and their families
  • 401(k) and profit-sharing programs
  • Minimum accrual of 80 hours of vacation leave
  • Twelve paid holidays throughout the calendar year
  • Opportunities for personal and professional growth
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